Luther Brookdale Volkswagen - Service Center

Had an oil change Scott helped relieve my fears....brought my 2019 Jetta in after a warning light came on to, “add oil”. He had the techs look everything over good Scott helped relieve my fears....brought my 2019 Jetta in after a warning light came on to, “add oil”. He had the techs look everything over good More

70,000 check-up Very friendly staff. Jason, my service tech gave a call with good feedback on my 70,000 check-up. The carwash is always a nice benefit, but wish it co Very friendly staff. Jason, my service tech gave a call with good feedback on my 70,000 check-up. The carwash is always a nice benefit, but wish it could be a little cleaner. Wheel wells and other small places were still quite dirty. It would be helpful as a regular customer to get a better discounts when getting maintenance services and othe purchases, it’s expensive with VW. Other than that, I like that I can count on them for my services. More

Service visit The staff is great and helpful. I was working with Jason and he was great, patient and answered all the questions I had, I had an awesome experience o The staff is great and helpful. I was working with Jason and he was great, patient and answered all the questions I had, I had an awesome experience overall. Servicing my vehicle at this location. I would definitely recommend it. Thank you. More

Prompt service delivered as promised Easy on-line scheduling, drop off, and shuttle service. Status communicated promptly via text message. Vehicle was reviewed for recall notices and any Easy on-line scheduling, drop off, and shuttle service. Status communicated promptly via text message. Vehicle was reviewed for recall notices and any applicable ones were addressed by them. Vehicle was washed upon completion. More

100k service On time, friendly, helpful. Comfortable and clean with coffee and cookies. I’ve always had an excellent experience at this location. Hats off to st On time, friendly, helpful. Comfortable and clean with coffee and cookies. I’ve always had an excellent experience at this location. Hats off to staff and management for ensuring a consistently excellent experience. More

Oil change and tires Staff was very friendly, and efficient. I have been to this location for service multiple times, every time my car is washed on the outside, and the Staff was very friendly, and efficient. I have been to this location for service multiple times, every time my car is washed on the outside, and the price is what they quote me as. I appreciate their ongoing help. More

Efficient and friendly I was late yet they were very accommodating. Basic warranty work at no cost to me yet washed my car, nice! Very comfortable lounge with refreshments I was late yet they were very accommodating. Basic warranty work at no cost to me yet washed my car, nice! Very comfortable lounge with refreshments and courteous staff. More

Excellent service Jason is always friendly and helpful in my service appointments and helps me determine the best course of action for taking care of my car. Jason is always friendly and helpful in my service appointments and helps me determine the best course of action for taking care of my car. More

Good Service Made an appointment on Wednesday and was in on Saturday. Service was quick and easy and staff were very friendly, always offering to get me coffee or Made an appointment on Wednesday and was in on Saturday. Service was quick and easy and staff were very friendly, always offering to get me coffee or water. More

Efficient Friendly oil change & repair I came in for an oil change, I was well informed of things to think about in the near future. I was also informed that I had an oil leak problem. This I came in for an oil change, I was well informed of things to think about in the near future. I was also informed that I had an oil leak problem. This was a costly repair of just shy of $700. I had decided to get it taken care of while at the dealership. I cannot Express my appreciation when the gentlemen gave me 10% off my entire bill. I greatly appreciated that kind gesture. This is one of the many reasons I return. Great service and very friendly yet professional service. I will keep coming back because Luther's great employees do a fantastic job. More