Luther Brookdale Volkswagen - Service Center

Tdi recall and seatbelt Fixed seatbelt and TDI modification I believe it is allset and complete and change for the recall Service center was nice and loner car Only sug Fixed seatbelt and TDI modification I believe it is allset and complete and change for the recall Service center was nice and loner car Only suggestion Please have a snow scrapper in the loaner car or remind customer to grab theirs out of their car More

Outstanding! I always get outstanding service at this dealership. Always get an appointment to suit my schedule; reps are always friendly, courteous and knowledgea I always get outstanding service at this dealership. Always get an appointment to suit my schedule; reps are always friendly, courteous and knowledgeable. They keep me informed how the service is progressing and go over the inspection checklist with me. Work is always done to my satisfaction and in a very timely manner. Waiting area is very comfortable and well-stocked with amenities. Appreciate the great service and friendly staff. Highly recommend this dealership. More

oil change they are always friendly and very helpful to get what i needed done. the atmosphere is clean and professional. with plenty coffee and snack for waiti they are always friendly and very helpful to get what i needed done. the atmosphere is clean and professional. with plenty coffee and snack for waiting customers the management is very approachable and helpful. I have always found other car dealers to be a bit only there for my money. but here I feel welcome and almost like family. More

Professional staff and service. They greet you promptly. Very friendly and concerned with any issues you may have. Comfortable waiting room with coffee and treats. Delivered auto whe They greet you promptly. Very friendly and concerned with any issues you may have. Comfortable waiting room with coffee and treats. Delivered auto when promised. I'll be back. More

Vehicle service check up. Luther Volkswagen service department did a service check on my vehicle Scott Smith (service dept.) did a great job and provided friendly , courteou Luther Volkswagen service department did a service check on my vehicle Scott Smith (service dept.) did a great job and provided friendly , courteous, quick, service. Thank you Luther Volkswagen. Enjoying my new Atlas! More

Excellent service Had an engine light on, was quoted approx $130 to do diagnostic. Come to find out at time of my appt they had special going on, Luther Lights Out Even Had an engine light on, was quoted approx $130 to do diagnostic. Come to find out at time of my appt they had special going on, Luther Lights Out Event. It ended up that the light was a sensor that turned on because of the extreme cold - they turned it off. They also did a courtesy inspection and car wash. The cost, zero! From the time I made my appt, drove car in, waited, checked out I was treated with kindness, honesty and respect! I have already spread the word on my experience and will definitely return. More

Car recall and oil change Great customer service. Would highly recommend Brookday VW vs Westside. Great place all around. Sales people very helpful and knowledgeable and ma Great customer service. Would highly recommend Brookday VW vs Westside. Great place all around. Sales people very helpful and knowledgeable and management 100% top notch More

Exceptional Scott greeted me promptly and was ready. I was escorted to the lounge and updated on my service The price was lower the expected and would highly reco Scott greeted me promptly and was ready. I was escorted to the lounge and updated on my service The price was lower the expected and would highly recommend Luther Brookdalr VW. More

Scott Smith is a great employee The service experience I had was wonderful Scott was wonderful and very helpful through the whole thing. I was treated like family which means alot. The service experience I had was wonderful Scott was wonderful and very helpful through the whole thing. I was treated like family which means alot. More

Great experience Quick service, I was kept informed on the progress of the service work and I had a nice place to wait while my vehicle was worked on. Quick service, I was kept informed on the progress of the service work and I had a nice place to wait while my vehicle was worked on. More