Luther Brookdale Volkswagen - Service Center

Pleasant and thorough Visited for a 50k mile service. They did a good job, and I was comfortable while I waited. Jason checked in with me a few times to keep me updated a Visited for a 50k mile service. They did a good job, and I was comfortable while I waited. Jason checked in with me a few times to keep me updated and make sure I was comfortable More

Always excellent I have never had a bad experience at Brookdale VW. (Well maybe sticker shock on a few occasions.) Always helpful, knowledgeable, courteous and resp I have never had a bad experience at Brookdale VW. (Well maybe sticker shock on a few occasions.) Always helpful, knowledgeable, courteous and respectful. They explain everything before they do the work. More

Great Very simple, nice and was helpful. Helped me understand what i was looking at with my vehicle, throughly went through with me about what was wrong. Very simple, nice and was helpful. Helped me understand what i was looking at with my vehicle, throughly went through with me about what was wrong. More

Like family The moment I stepped out of my car, Scott was completely welcoming and helpful. He broke down the service and the costs of everything very clearly. I The moment I stepped out of my car, Scott was completely welcoming and helpful. He broke down the service and the costs of everything very clearly. I highly recommend this VW dealership and will for sure be coming here from now on. Scott’s honesty and excellent customer service has gained my loyalty to this location. More

Service check in The staff are welcoming and professional. They make sure that you understand what is going on with your car and do not make any purchases feel forced. The staff are welcoming and professional. They make sure that you understand what is going on with your car and do not make any purchases feel forced. Highly recommend! More

Excellent service Great customer service with my several questions and changing appointments back and forth. They were patient and worked with me through the process of Great customer service with my several questions and changing appointments back and forth. They were patient and worked with me through the process of getting a rental and scheduling my appointment with a early drop off. More

Great Service I went to Luther Brookdale Volkswagen at the recommendation of a friend for an oil change and the diagnosis of a brake issue I had been having with my I went to Luther Brookdale Volkswagen at the recommendation of a friend for an oil change and the diagnosis of a brake issue I had been having with my 2010 Beetle. The issue was diagnosed quickly and while I didn’t have it repaired that day I will for sure be going back to Luther Brookdale for any other issues that come up with my car. Scott Smith in the service department was awesome and walked me through everything that needed done on my car and at no point did I feel pressured into having additional work done on my car or spending more money than necessary on the service I recieved at the dealership which has not been my experience at other shops I have gone to prior to Luther Brookdale. I will recommend Luther Brookdale to everyone I know looking for a place to service their Volkswagen, or looking to buy a Volkswagen because of the great service I have received here. More

Oil change Everything is fine I dont usually write reviews I will do surveys. Merry Christmas happy new year my car is working great see you next time. Everything is fine I dont usually write reviews I will do surveys. Merry Christmas happy new year my car is working great see you next time. More

Great service Facility was clean. Work was performed in a timely manner, as promised. Jason was very accommodating and friendly. Car was washed and dried. Will reco Facility was clean. Work was performed in a timely manner, as promised. Jason was very accommodating and friendly. Car was washed and dried. Will recommend Brookdale Volkswagen to all my friends. More

10000 mi oil change and checkup Professional and prompt service. They found my alignment was way off, so let me know right away and asked if I wanted to proceed with repairs. Professional and prompt service. They found my alignment was way off, so let me know right away and asked if I wanted to proceed with repairs. More