Luther Brookdale Volkswagen - Service Center

I didn't know my oil change would add up to cost over $500. I was not informed ahead of time that my car was due for all these other services, so, I wasn't able to plan for the extra expense. $500. I was not informed ahead of time that my car was due for all these other services, so, I wasn't able to plan for the extra expense. More

Straight forward pricing timely work completion great communication no over selling friendly staff great location communication no over selling friendly staff great location More

The dealership failed to find the source of my rapid oil consumption. And I was told the appointment would take an hour at the absolute maximum. It took almost 2 and a half hours and I was late for an appoi consumption. And I was told the appointment would take an hour at the absolute maximum. It took almost 2 and a half hours and I was late for an appointment as a result. More

Everyone at the shop was extremely helpful, especially when dealing with my insurance. They were able to get my car fixed correctly and quickly. when dealing with my insurance. They were able to get my car fixed correctly and quickly. More

I have been a customer for years, and this dealership is efficient, professional, has great communication, would recommend them to anyone. efficient, professional, has great communication, would recommend them to anyone. More

The experience was excellent. On a side note: The dealership was clean and organized which is an important, as the saying goes, "cleanliness is next to godliness" On a side note: The dealership was clean and organized which is an important, as the saying goes, "cleanliness is next to godliness" More

Great service. Quick turnaround. The service advisor was knowledgeable and communicated clearly and on a timely basis. Quick turnaround. The service advisor was knowledgeable and communicated clearly and on a timely basis. More

My daughter went in with her car for an oil change. They examined the car and stated the car did not need an oil change and charged her nothing and also gave her a car wash. I appreciate the hone They examined the car and stated the car did not need an oil change and charged her nothing and also gave her a car wash. I appreciate the honesty and will go back to the dealership. More

I was greeted promptly by Madison. Car was estimated to be done in an hour. It was finished on time. Car wash was down, but I was told I could stop by anytime for a wash as it was down Car was estimated to be done in an hour. It was finished on time. Car wash was down, but I was told I could stop by anytime for a wash as it was down. Thanks! More

Excellent service. Boone was great. Quick and honest. Made sure I was treated fairly. To notch. Boone was great. Quick and honest. Made sure I was treated fairly. To notch. More