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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,518 Reviews

2,518 Reviews of Luther Brookdale Volkswagen - Service Center

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May 25, 2022

Outstanding service and service advisors! Always provide applicable and sound advice and demonstrate any work that needs to be done. More

by JERRYBULISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad is an outstanding service advisor., Jason Dioquino, Maurice Johnson
May 25, 2022

When a customer has a service appointment scheduled out a week and a half, but parts did not come in by the day before, please call the customer to cancel/ reschedule. This was a waste of time. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure where the fallout was
May 22, 2022

It was hard getting a rental vehicle while my vehicle was in the shop for 11-12 days More

by randyaguilar2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 22, 2022

It was very difficult getting a rental while my vehicle remained in the shop for 11-12 days. More

by randyaguilar2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 22, 2022

They were fast and very nice. I love how they kept me in the loop. No pressure or up sale witch is a huge plus for me, and I know that I’ll be going back again and again. More

by Carl.blackfire.ebert13
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 22, 2022

My service person was very very nice and happy with the job she was doing this weekend More

by KOTTKE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
May 20, 2022

Excellent customer involvement in the entire process of evaluating necessary and long term repairs & service. More

by SCOTT_NICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
May 20, 2022

They were on time with my service work and made sure my vehicle inspection was complete and kept me informed More

by DIANE.BJORGUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Johnson
May 20, 2022

Love this dealership fir both servicing my car and buying cars! The staff is also top notch, friendly and helpful. More

by mplsfitter539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
May 20, 2022

I was early for my appointment but they took my car in and explained the service work. The staff was helpful with my questions.L More

by joycedykema0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
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