Luther Brookdale Volkswagen - Service Center

Ileana was excellent and the team quickly provided a diagnosis to the issue. We were in and out in 24 hours. diagnosis to the issue. We were in and out in 24 hours. More

My experience was top notch. I was promptly received and appropriately updated, via text, while I waited for my car to be serviced. The Wi-Fi was strong and the snacks and refr I was promptly received and appropriately updated, via text, while I waited for my car to be serviced. The Wi-Fi was strong and the snacks and refreshments were a nice touch. I was in and out in no time! Thank you. More

Clean, friendly, well stocked snack and beverage areas, two well stocked vending machines, no odors. two well stocked vending machines, no odors. More

Outstanding service and service advisors! Always provide applicable and sound advice and demonstrate any work that needs to be done. Always provide applicable and sound advice and demonstrate any work that needs to be done. More

When a customer has a service appointment scheduled out a week and a half, but parts did not come in by the day before, please call the customer to cancel/ reschedule. This was a waste of time. week and a half, but parts did not come in by the day before, please call the customer to cancel/ reschedule. This was a waste of time. More

It was very difficult getting a rental while my vehicle remained in the shop for 11-12 days. remained in the shop for 11-12 days. More

They were fast and very nice. I love how they kept me in the loop. No pressure or up sale witch is a huge plus for me, and I know that I’ll be going back again and again. I love how they kept me in the loop. No pressure or up sale witch is a huge plus for me, and I know that I’ll be going back again and again. More

My service person was very very nice and happy with the job she was doing this weekend job she was doing this weekend More

It was hard getting a rental vehicle while my vehicle was in the shop for 11-12 days in the shop for 11-12 days More

They were on time with my service work and made sure my vehicle inspection was complete and kept me informed vehicle inspection was complete and kept me informed More