Luther Brookdale Volkswagen - Service Center

Everyone was super friendly. The only problem is we paid to have our tires rotated and they were not. We know because there is a mark on the front tire and that tire is still in The only problem is we paid to have our tires rotated and they were not. We know because there is a mark on the front tire and that tire is still in the same place. We were there for over 2 hours and only an oil change was done. More

They were some lights on my dashboard that I didn't understand they fix them. Thank you. If had money .I would be back .. understand they fix them. Thank you. If had money .I would be back .. More

Had to wait 3 1/2 hours for oil change and alignment for 90min Appiontment they did not inform me of the delay for another hour and a half when I had to ask but they were very kind about explaining it to me 90min Appiontment they did not inform me of the delay for another hour and a half when I had to ask but they were very kind about explaining it to me and gave me a 15 dollar discount. More

Hey hey hey hye hey hey hey and I just got a call this afternoon and afternoon and More

Our Service Advisor Boon and the Service Manager Maurice are the BEST we've ever dealt with! Thank you so much for your quick and accurate work! They both kept us updated while the work was being performed. are the BEST we've ever dealt with! Thank you so much for your quick and accurate work! They both kept us updated while the work was being performed. Top notch! The snacks and refreshments were a great treat as well! More

I WAS TAKEN CARE OF WITH COURTESY and Profesional workers Completed with in a timely manner and work was satisfactory Completed with in a timely manner and work was satisfactory More

When someone makes an "Appointment" and stress to the person on the phone they want to make sure the vehicle get in when the appointment is because I need to get back to work/life and will be waiting in person on the phone they want to make sure the vehicle get in when the appointment is because I need to get back to work/life and will be waiting in the waiting room and when I get there for my "Appointment " I'm told they are busy and it's going to take a long time really is a frustrating experience. More

I am very very happy I bought my first new car with VW , your customer service is amazing thank you for everything your customer service is amazing thank you for everything More

Rep chatting with some one make make me sat there more than 30 min after my car was brought out of service. I was polite and waited but after 30 I couldn't and asked some other rep and they finished the p than 30 min after my car was brought out of service. I was polite and waited but after 30 I couldn't and asked some other rep and they finished the paper work. More

Friendly prompt clean organized comfortable The showroom is beautiful. All the employees were helpful and friendly.. is beautiful. All the employees were helpful and friendly.. More