Luther Brookdale Volkswagen - Service Center

They are friendly and professional. They constantly keep me up to date as to where they in the process of the vehicle and they let me know what needs to be looked in to. I like the ne They constantly keep me up to date as to where they in the process of the vehicle and they let me know what needs to be looked in to. I like the new video they show if something needs to be replaced. More

Great service and always above and beyond when meeting customer needs and addressing any customers concerns. customer needs and addressing any customers concerns. More

This location gets the job done fast compared to other dealerships. I come to this one for all my vw needs. dealerships. I come to this one for all my vw needs. More

Polite. Courteous respectful straight to the point kind of people that do excellent work. Knowledgeable staff. Courteous respectful straight to the point kind of people that do excellent work. Knowledgeable staff. More

Best Service. The staff are always very helpful and I believe they want me to have a happy, healthy vehicle. The staff are always very helpful and I believe they want me to have a happy, healthy vehicle. More

I have always received excellent service from everyone at this dealership. Very friendly people and always do a great job. this dealership. Very friendly people and always do a great job. More

They were ready for me at my appointment time. Everyone was courteous. They didn’t oversell extra service so that built trust. Everyone was courteous. They didn’t oversell extra service so that built trust. More

Everyone was so friendly and helpful. Customer service was great. 5 stars. Will go again! Customer service was great. 5 stars. Will go again! More

The service levels were great. Cost is a big deal in my house hold. So an oil change at a $100 is hard to see. Cost is a big deal in my house hold. So an oil change at a $100 is hard to see. More

It was really weird to call and set up an appointment for a new tire to get there and wait 90 minutes for them to tell me they didn't have the correct one. I told them I didn't get a anti theft lugnut p a new tire to get there and wait 90 minutes for them to tell me they didn't have the correct one. I told them I didn't get a anti theft lugnut puller tool when I purchased my vehicle, and this is 2 week since my service and I still don't have one or even know if I should be expecting one to show up. More