Luther Brookdale Volkswagen - Service Center

I have always received excellent service from everyone at this dealership. Very friendly people and always do a great job. this dealership. Very friendly people and always do a great job. More

Everyone was so friendly and helpful. Customer service was great. 5 stars. Will go again! Customer service was great. 5 stars. Will go again! More

They were ready for me at my appointment time. Everyone was courteous. They didn’t oversell extra service so that built trust. Everyone was courteous. They didn’t oversell extra service so that built trust. More

The service levels were great. Cost is a big deal in my house hold. So an oil change at a $100 is hard to see. Cost is a big deal in my house hold. So an oil change at a $100 is hard to see. More

It was really weird to call and set up an appointment for a new tire to get there and wait 90 minutes for them to tell me they didn't have the correct one. I told them I didn't get a anti theft lugnut p a new tire to get there and wait 90 minutes for them to tell me they didn't have the correct one. I told them I didn't get a anti theft lugnut puller tool when I purchased my vehicle, and this is 2 week since my service and I still don't have one or even know if I should be expecting one to show up. More

Friendly, kept in contact with me through process, I liked that they were able to pick my car up and drop it off. I really liked the video at the end when they were done to show what they did and if the liked that they were able to pick my car up and drop it off. I really liked the video at the end when they were done to show what they did and if there were any other problems. More

They always take great care of my car and make it easy for me to get it taken care of around my schedule. for me to get it taken care of around my schedule. More

Very helpful clean punctual knowledgeable about all the parts I need it Kept me posted on the workouts being done Also extremely helpful with a car too drive until work completed parts I need it Kept me posted on the workouts being done Also extremely helpful with a car too drive until work completed More

Maurice was very accommodating our schedule because my son only had one day off every two weeks and it’s a Sunday on which the service center is closed.. Appreciate very much the Concierge pick up servic son only had one day off every two weeks and it’s a Sunday on which the service center is closed.. Appreciate very much the Concierge pick up service.which makes it possible for us to get the vehicle fixed More

I was received pleasantly and felt welcome. Alex, was always in communication to update me in the progress of my car Alex, was always in communication to update me in the progress of my car More