Luther Brookdale Volkswagen - Service Center

Maurice was very accommodating our schedule because my son only had one day off every two weeks and it’s a Sunday on which the service center is closed.. Appreciate very much the Concierge pick up servic son only had one day off every two weeks and it’s a Sunday on which the service center is closed.. Appreciate very much the Concierge pick up service.which makes it possible for us to get the vehicle fixed More

Very helpful clean punctual knowledgeable about all the parts I need it Kept me posted on the workouts being done Also extremely helpful with a car too drive until work completed parts I need it Kept me posted on the workouts being done Also extremely helpful with a car too drive until work completed More

Great guys and service. All the guys are awesome this is Why do not fill out surveys when you put a minimum word on their Your service sucks All the guys are awesome this is Why do not fill out surveys when you put a minimum word on their Your service sucks More

Nice facility and service staffs. Convenient location and easy to find. In and out fast service. Convenient location and easy to find. In and out fast service. More

I was received pleasantly and felt welcome. Alex, was always in communication to update me in the progress of my car Alex, was always in communication to update me in the progress of my car More

I never have to wait very long no matter what time or day I schedule a service appointment. I schedule a service appointment. More

I don’t care to comment. If you want me to complete a survey again in the future, don’t try to force me to make written comment. Otherwise, I’ll just delete and block. If you want me to complete a survey again in the future, don’t try to force me to make written comment. Otherwise, I’ll just delete and block. More

Too expensive. Was told that I signed up for a plan that covered scratches and now I’m told that I’m not?? Was told that I signed up for a plan that covered scratches and now I’m told that I’m not?? More

Stellar service, and excellent accommodations while waiting! The coffee was exceptional. Very impressed with continued technology upgrades, particularly the scanners that identified my alignment prob waiting! The coffee was exceptional. Very impressed with continued technology upgrades, particularly the scanners that identified my alignment problem and tire wear as I drove into the service bay. Extremely happy with the price & quality of my new tires! The technician video walkthrough of the condition of my car is invaluable, and I greatly appreciated being offered a loaner when the appointment ran long after I added maintenance items. As they always do, Jason and Brad took great care of me. Many thanks to them for applying the maintenance coupons when I called after realizing I'd left them in my car. I'll keep coming back! More

They are very friendly and went out of their way to help. I was also looking to buy another vehicle from them. Everyone from the front desk to service and sales are very nice. I hope I can do more business w I was also looking to buy another vehicle from them. Everyone from the front desk to service and sales are very nice. I hope I can do more business with them. More