Luther Brookdale Volkswagen - Service Center

Friendly, kept in contact with me through process, I liked that they were able to pick my car up and drop it off. I really liked the video at the end when they were done to show what they did and if the liked that they were able to pick my car up and drop it off. I really liked the video at the end when they were done to show what they did and if there were any other problems. More

They always take great care of my car and make it easy for me to get it taken care of around my schedule. for me to get it taken care of around my schedule. More

Maurice was very accommodating our schedule because my son only had one day off every two weeks and it’s a Sunday on which the service center is closed.. Appreciate very much the Concierge pick up servic son only had one day off every two weeks and it’s a Sunday on which the service center is closed.. Appreciate very much the Concierge pick up service.which makes it possible for us to get the vehicle fixed More

Very helpful clean punctual knowledgeable about all the parts I need it Kept me posted on the workouts being done Also extremely helpful with a car too drive until work completed parts I need it Kept me posted on the workouts being done Also extremely helpful with a car too drive until work completed More

Great guys and service. All the guys are awesome this is Why do not fill out surveys when you put a minimum word on their Your service sucks All the guys are awesome this is Why do not fill out surveys when you put a minimum word on their Your service sucks More

Nice facility and service staffs. Convenient location and easy to find. In and out fast service. Convenient location and easy to find. In and out fast service. More

I was received pleasantly and felt welcome. Alex, was always in communication to update me in the progress of my car Alex, was always in communication to update me in the progress of my car More

I never have to wait very long no matter what time or day I schedule a service appointment. I schedule a service appointment. More

I don’t care to comment. If you want me to complete a survey again in the future, don’t try to force me to make written comment. Otherwise, I’ll just delete and block. If you want me to complete a survey again in the future, don’t try to force me to make written comment. Otherwise, I’ll just delete and block. More

Too expensive. Was told that I signed up for a plan that covered scratches and now I’m told that I’m not?? Was told that I signed up for a plan that covered scratches and now I’m told that I’m not?? More