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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,518 Reviews

2,518 Reviews of Luther Brookdale Volkswagen - Service Center

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March 29, 2022

They are professional and caring. I love that they wash your car for you too! More

by aleding11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Steve Fischer, Maurice Johnson
March 29, 2022

We had great service. The buying process went quite smoothly and we would definitely recommend VW. More

by Karenklement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Detloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

They took care of many repairs and updated in a timely fashion, will visit again! More

by mrsoussi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
March 27, 2022

Great service with honest answers. Customer service was great. I will be back when maintenance is due More

by johnaitkin1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
March 27, 2022

it was very clean and my advisors were super nice and kept me well informed about my car More

by TJCMSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Bradley
March 27, 2022

Service adviser Alex Oestreich and technician Sam Win did good job of brake inspection and multipoint inspection. I received detailed comment on results and recommendations. More

by info98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Oestreich, Sam Win.
March 27, 2022

Everyone was very helpful and courteous . They did the work on my car fast and got me back on the road quickly . More

by Jarrodnelson275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
March 25, 2022

Top tier customer-satisfaction oriented place. Definitely recommend them. They will take care of you instead of taking advantage of you which isn't something you encounter often, regardless of ind More

by brett_larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Nimz
March 25, 2022

Brad was very kind and courteous. He checked my car in, listened to what I needed done and answered all my questions. Brad showed me to the waiting area, offered me water, coffee, etc More

by VKRAUS6300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in the service department 5 stars
March 24, 2022

I was told my car would take 1. 5 to two hours to be repaired, ended up waiting 4 hours in their waiting room for my car to be done. By far the worst service experience I have been i More

by Wildman
Recommend Dealer
No
Employees Worked With
Alex
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