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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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March 09, 2022

Great service and turn around time. Friendly staff and advise for other car needs. Thank you More

by LIZKFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
March 08, 2022

Great Job. Very easy to work with and courteous. Waiting room area was clean and well stocked with refreshments. More

by n889js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
March 08, 2022

excellent service, good waiting time, friendly attendants, professionalism, left the car sanitized, I will come again. More

by andrefonseca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
March 08, 2022

The service team was fantastic. They provided me prompt service and was a joy to work with. More

by EKimber16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
March 08, 2022

Clean facility, offers coffee and water. Service rep explains every step and notifies you if there’s anything extra. Wait time is appropriate for the repairs needed. More

by mapawli52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith
March 07, 2022

Luther VW was courteous and professional in their care of my car, displayed an urgency and consideration of my time. More

by ronshacou91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
March 07, 2022

They give me the car with the under cover engine lose, I almost break that More

by JORGEMOGRO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dioquino
March 05, 2022

Awesome! Service desk was very professional. I also spoke to sales man named August and he treated me great. He was very knowledgeable when I came to what typ More

by soualor4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, August Hansen
March 05, 2022

Professional service. Took a little longer than I was told, but overall it was a good experience. More

by NG.WAYNEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex O.
March 05, 2022

Tires were rotated but TPMS was not reset. Invoice said car was washed, was not the case. More

by paulsoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas
Mar 08, 2022 -

Luther Brookdale Volkswagen responded

Paul, Thank you for the feedback and for allowing us to service your vehicle. My apologies for these concerns, I would like to invite you back in for a courtesy casr wash and to allow us to inspect the tpms concern. Please let me know when this works best, Maurice

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