Luther Brookdale Volkswagen - Service Center

Great service as usual. Everybody is friendly and professional. Excellent communication throughout the service process! Everybody is friendly and professional. Excellent communication throughout the service process! More

Lucas Smith was helpful and kept me informed of the progress of my car until the end of the service progress of my car until the end of the service More

It was our first experience. Took a bit longer than hoped but we understand that it was a busty time Took a bit longer than hoped but we understand that it was a busty time More

Service team explained to me what was wrong, how they diagnosed it and how to fix the issue. We even talked possible alternative solutions. They even checked to see if there were any recalls or warrantie diagnosed it and how to fix the issue. We even talked possible alternative solutions. They even checked to see if there were any recalls or warranties to possibly cover the repair. This was the second time turning to this team for service on my vehicle. Both times I felt confident in the work done. Spoke with Mary in sales on our way out as my husband was window shopping while I checked out. She was friendly and knowledgeable of current new cars. More

I have all my, and my wife's, VW service done here and have for years with different VWs I have owned. Very helpful group, clean facility and good communication though priced a bit high. For the las have for years with different VWs I have owned. Very helpful group, clean facility and good communication though priced a bit high. For the last year or so, my vehicle (Touareg TDI) has been consuming at least a quart of oil between routine maintenance. The dealership is good about topping it off when I can get in, but I need a permanent fix. My time and peace of mind is important, too! I have been told by several techs that this is normal for VW, which I don't believe. None of my other VWs have ever needed oil between oil changes. - Need a Resolution More

Great service excellent reception very welcoming appointment time slot booked ahead for convenience answered all my questions appointment time slot booked ahead for convenience answered all my questions More

Service tech was helpful and communicative with me about my vehicle, happily talked over known issues, what he would recommend, and some things that didn’t require immediate attention, cool guy! my vehicle, happily talked over known issues, what he would recommend, and some things that didn’t require immediate attention, cool guy! More

I was very satisfied with the service they did a great job I would recommend friends and family. job I would recommend friends and family. More

It was a great experience, but there’s still a rattling noise coming from my cars dashboard. noise coming from my cars dashboard. More

Pleasant folks who were eager to get my oil change completed and get me going again! completed and get me going again! More