Luther Brookdale Volkswagen - Service Center

It was a great experience, but there’s still a rattling noise coming from my cars dashboard. noise coming from my cars dashboard. More

I was very satisfied with the service they did a great job I would recommend friends and family. job I would recommend friends and family. More

Pleasant folks who were eager to get my oil change completed and get me going again! completed and get me going again! More

Great service department get it done right the first time...was done on time and washed too..I will be back... time...was done on time and washed too..I will be back... More

Great service , respectful to customer explained what is wrong with your . Will surely recommend to my friends wrong with your . Will surely recommend to my friends More

My most recent visit to the service center went well. The initial fix for a broken component didn't work, but they were able to get me a rental until they could fix it through another method. I have had a fe initial fix for a broken component didn't work, but they were able to get me a rental until they could fix it through another method. I have had a few repeat issues with my vehicle though that is still under warranty, but I'm unsure if that's a reflection of my VW, the parts VW authorizes the dealer to use, or an issue with workmanship by those doing the repairs. More

On time. Communication was excellent. Employees very polite and respectful. Facility was clean, comfortable and well stocked. polite and respectful. Facility was clean, comfortable and well stocked. More

Great people, they handled the problem and gave me timely update. Thanks for taking care of my problem. update. Thanks for taking care of my problem. More

Fast informative and great service. I was provided updated information and really liked the video while assessing my vehicle. I would have liked the car to be washed. updated information and really liked the video while assessing my vehicle. I would have liked the car to be washed. More

I had a great 10k maintenance experience. My service representative Lucas promptly greeted me when I arrived, got me checked in quickly, and kept me updated as needed during my wait. The wi-fi in the bu representative Lucas promptly greeted me when I arrived, got me checked in quickly, and kept me updated as needed during my wait. The wi-fi in the business center worked great, so I was glad I was able work while I waited. I really liked the text message alerts notifying me of the status of my car and thought the video inspection was a nice touch. I had a routine visit so I wasn’t expecting any issues, but overall it was a wonderful customer experience. I especially love the complimentary car wash. More