Luther Family Buick GMC

excellent, friendly always friendly and courteous. met right away after pulling into service reception bay. had an appointment, all info was right there. had great visits always friendly and courteous. met right away after pulling into service reception bay. had an appointment, all info was right there. had great visits with people and enjoyed popcorn and beverages during short wait. More

Honest, Friendly, Very Helpful My signal lights and flasher wasn't working. I got estimates from several service shops in town with most of them saying I needed to replace everythi My signal lights and flasher wasn't working. I got estimates from several service shops in town with most of them saying I needed to replace everything related to this including cruise control, etc which would have costed me $650 to $800. I then got an estimate from Luther, and the associate Robin told me that replacing everything was not the solution. Only the signal switch and flasher needed repairs. The estimate cost? $330. I went on ladies day so I could get 10% off, and to my surprise, I got the repairs done right and even cheaper for $277. I feel I can trust these guys because they will only put in what is needed. Appreciate them. More

Unable to fix problem For the past 9 months there have been about 6 times my vehicle would not start... I would have to have it towed in. The service department would retu For the past 9 months there have been about 6 times my vehicle would not start... I would have to have it towed in. The service department would return the vehicle to me and report that it was "working as designed." A week or a month or two months later, the same thing would happen...unable to start or turn over engine..call the tow truck again. I did not dare take the vehicle out-of-town and was never sure it would start. The warranty expired one month ago. This week they believe they found the problem and replaced fuse panel, and of course charged me for it. I have now idea if it is fixed or not. I traded it today.. No more GM for me. Enough is enough. More

Great Customer Service! I have been extremely pleased with the service provided to me. Everybody I worked with was very helpful, easy to understand, efficient and friendly th I have been extremely pleased with the service provided to me. Everybody I worked with was very helpful, easy to understand, efficient and friendly the entire process. Thank you for making car repairs a pain-free process as possible! More

Kevin in Service was professional,friendly & efficient. I was impressed with the efficiency and friendly handling of my power steering problem. Kevin in Service made it a good experience and handled everyt I was impressed with the efficiency and friendly handling of my power steering problem. Kevin in Service made it a good experience and handled everything professionally. I was again impressed. More

disappointed we purchased a pre owned certified vehicle 18 months ago. It came with extended warranty so when the driver side seat started coming apart thought it we purchased a pre owned certified vehicle 18 months ago. It came with extended warranty so when the driver side seat started coming apart thought it would be included in the warranty as I believe it is shoddy workmanship but instead they said interior was not covered though about 6 months ago they had fixed other interior defect and it was covered......so as you can imagine we were both shocked and hugely disappointed More

Sales (used) Transaction was fast smooth and effortless on my part. Went in with two trades and they made it a breeze. Thanks Luther family Buick gmc Transaction was fast smooth and effortless on my part. Went in with two trades and they made it a breeze. Thanks Luther family Buick gmc More

Visit review Would recommend Luther Family Buick! Their personal service attention keeps me coming back to them for all my needs. My 2016 Encliave is the third v Would recommend Luther Family Buick! Their personal service attention keeps me coming back to them for all my needs. My 2016 Encliave is the third vehicle I have entrusted to their care. More

New Yukon Long time customer. Would recommend Luther GMC to any one looking for a new vehicle. Very pleased each time, not in sakes and service visits. Long time customer. Would recommend Luther GMC to any one looking for a new vehicle. Very pleased each time, not in sakes and service visits. More

Service work performed Always a good experience everyone is always friendly they have the answers or find someone who does. Got us in and out in a short time . Always a good experience everyone is always friendly they have the answers or find someone who does. Got us in and out in a short time . More