Luther Family Buick GMC

Great Service Work Great customer service in the service Dept. It was easy making the appt. online too. Kept me informed as to what was going to be done on the car and Great customer service in the service Dept. It was easy making the appt. online too. Kept me informed as to what was going to be done on the car and called me when the car was ready. More

warranty oil change Went in with two new vehicles for a regular warranty oil change. I took in one vehicle and went home and got the other one. Both were serviced in the Went in with two new vehicles for a regular warranty oil change. I took in one vehicle and went home and got the other one. Both were serviced in the time promised and they also took care of a recall I had not received a notice on. Very good service, very friendly along with the sales people. More

good quality, but price was not what was quoted I went in to get two of my door locks repaired and a new auto start key fob, they quoted me a little over $500, when I got there to pay the bill it w I went in to get two of my door locks repaired and a new auto start key fob, they quoted me a little over $500, when I got there to pay the bill it was over $720. The quality of the work was good, however I will be shopping around more in the future to get more quotes. More

Regular maintenance Had my scheduled maintenance appointment yesterday. Luther always does a good job, with an excellent waiting area, but they took longer than expected, Had my scheduled maintenance appointment yesterday. Luther always does a good job, with an excellent waiting area, but they took longer than expected, told me 45 min to an hour, and after the hour had passed and no word from them I went to check where they were at with my vehicle. The appointment took another 20 minutes, I would have appreciated an update because the extra time for my routine appointment caused me to be late to work. More

Luther Comes Through! My service appointment was painless. While I munched on a complimentary piece of pie, the Luther professionals serviced my mini van, and I was on my My service appointment was painless. While I munched on a complimentary piece of pie, the Luther professionals serviced my mini van, and I was on my way in no time. A pleasure doing business with them. More

They put their customers first They went the extra mile for me. They are genuine and put my needs ahead of their own. Very professional A true team Comfortable not pushy They went the extra mile for me. They are genuine and put my needs ahead of their own. Very professional A true team Comfortable not pushy More

Purchased a new Acadia Everyone at Luther Family GMC - from the receptionist to the credit manager - were great to work with. But, especially Rod, my salesman. He took time Everyone at Luther Family GMC - from the receptionist to the credit manager - were great to work with. But, especially Rod, my salesman. He took time to explain everything in my new vehicle and helped me set up OnStar and links to my phone, as well, which I didn't expect. Very helpful!! More

Excellent customer service. I have always been treated professionally when dealing with the people at Luther Buick GMC. This is the second GMC Terrain I have purchased there. Th I have always been treated professionally when dealing with the people at Luther Buick GMC. This is the second GMC Terrain I have purchased there. They go above and beyond with their customer service. More

First Oil Change - IMPRESSED! I really like this place! Easy to schedule, easy to drop off, close to my work! Very friendly Service Consultants - Kevin & Paul - when calling to s I really like this place! Easy to schedule, easy to drop off, close to my work! Very friendly Service Consultants - Kevin & Paul - when calling to schedule & when dropping off. Paul called me back to let me know my vehicle was ready & waiting. The ongoing service that they are providing me is a great added benefit to the car I purchased from them a few months ago. More

Oil Change/Tire Rotation/Wash Great service from the beginning to end. I love that you can drive right in and get waited on right away. The people are all very courteous and they d Great service from the beginning to end. I love that you can drive right in and get waited on right away. The people are all very courteous and they do a great job. I had Red Carpet Treatment when I stepped out of vehicle til I stepped back in vehicle. More