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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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December 30, 2020

I had recall completed on my F150, process was simple and work completed on time. James gave me a call and explained what was done. Very fast and easy for me! More

by Shawn Erickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
December 29, 2020

Travis R. was stellar! It took me a while to describe the problem I was having and Travis knew exactly what it was! He was awesome! More

by Mr. Brown
Recommend Dealer
Yes
Employees Worked With
Travis Ryan
December 25, 2020

Excellent service, they have knowledgeable staff, they diagnosed the problem and fixed it quickly. Friendly staff. I was happy I purchased the extended Warranty so it covered the repair work. More

by DICKUM30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

The quick lane crew got my car in right away, got the oil changed and my car washed quickly. I appreciated the notice that I have an upcoming recall and that my tires need to be replaced soon. More

by Wilma929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not talk to sales but had to click a name
December 23, 2020

Very easy to work with! Installed my remote start faster than promised and it works great! Steve and Eric were very helpful! Amazing service department! More

by AMBER_LYN_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fischer, Eric Hasbrouck
December 23, 2020

They got me in for the recall and finished the work with great care and speed. I would recommend this service department to anyone that needs quick and reliable work done in the Fargo area. More

by JGLIEDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson, Sandra Glieden
December 23, 2020

Great service. Checked in left my pickup there. Got a call later that afternoon and I was good to go. Definitely took care of me the right way. More

by metrocleaningservices1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Brown
December 23, 2020

I was completely satisfied with the services performed on my vehicle. Everything was completed as scheduled from drop off, service work performed, and notification that the vehicle was ready for pickup. More

by GBURKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

They fixed my cars problems in a quick and effective manner. The staff was always friendly with me and answered any questions I had. Would recommend! More

by eric.m.bucholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Even though I had to wait for over an hour for my car to be repaired -- actually, it was nearly TWO hours because they were so busy -- I was very satisfied with the service performed. And the technician More

by MOLSON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know any of their names; sorry!
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