2,825 Reviews of Luther Family Ford - Service Center
The personal touch is absolutely the best that I‘ve ever had. They are thorough, and explain everything in detail. I have, yet, to be disappointed in anything at the dealership and service department. had. They are thorough, and explain everything in detail. I have, yet, to be disappointed in anything at the dealership and service department. More
I feel confident that Brian and the service staff provide excellent service when my vehicles are in need of repairs. They're always upfronts and informative when something needs attention. excellent service when my vehicles are in need of repairs. They're always upfronts and informative when something needs attention. More
Luther service has always treated me right on repairing our 2005 diesel truck and went above and beyond on this last service work we needed. A tube off the turbo was difficult to get a exhaust leak sealed our 2005 diesel truck and went above and beyond on this last service work we needed. A tube off the turbo was difficult to get a exhaust leak sealed up and they did an awesome job. i have finally upgraded from a 2005 to a 2012 ford diesel and looking forward to working with Luther in the future should it need service work. Thanks! More
always listen to my problem and are prompt with service, if finding anything other than what I came in for they let me know and are honest in telling me if I need to fix the problem right away or if it can if finding anything other than what I came in for they let me know and are honest in telling me if I need to fix the problem right away or if it can wait awhile More
Love how fast quick lube lane goes. Josh and crew do a great job. Hardly had a chance to get settled down before they were done, and certainly wasn't able to finish my can of pop. great job. Hardly had a chance to get settled down before they were done, and certainly wasn't able to finish my can of pop. More
I brought in my 2017 ford focus for work to done on my Auto Start as well as check why my car jerks after a stop, i was called the next day my car was ready only to be given a bill of $130 thereabout. I l Auto Start as well as check why my car jerks after a stop, i was called the next day my car was ready only to be given a bill of $130 thereabout. I later realized my auto start was still not working but on the invoice it was stated its ok now, nothing done about the jerking because i needed pay extra for my clutch to be serviced. So nothing was done for me except to take my money for ‘diagnosis’. Smh More
In and out quick with a scheduled oil change. Pleasant fellow that informed me of the things that they had checked out. Very pleased. I drive 80 miles to go there and will continue. Great service fellow that informed me of the things that they had checked out. Very pleased. I drive 80 miles to go there and will continue. Great service More
Josh and Cody both were very concerned about my satisfaction. Both went out of their way to make sure the job was complete and done correctly. I very much appreciate their help. I had had two pr satisfaction. Both went out of their way to make sure the job was complete and done correctly. I very much appreciate their help. I had had two previous bad experiences, both related to someone who no longer works for Luther. Again, I was very happy with the service provided. Thanks. John S More
Easy to schedule and technician was transparent and through. They took my truck in and did diagnostics in timely fashion and call me before doing any work through. They took my truck in and did diagnostics in timely fashion and call me before doing any work More