Luther Hudson Chevrolet GMC

Great customer service! The team at Luther Hudson Chevrolet is great! They were courteous, listened and were responsive to our concerns. They made the process of buying a car The team at Luther Hudson Chevrolet is great! They were courteous, listened and were responsive to our concerns. They made the process of buying a car as painless as possible. More

Exceeds customer expectation Ron help run us thru options for buying used versus new. Got better deal on new vehicle for less money. I always get phenomenal service from this de Ron help run us thru options for buying used versus new. Got better deal on new vehicle for less money. I always get phenomenal service from this dealership. More

Attention to detail Our salesman was fantastic. It's the rest of the dealership that needs attention to detail. After the salesman finished all of our paperwork we waited Our salesman was fantastic. It's the rest of the dealership that needs attention to detail. After the salesman finished all of our paperwork we waited for EVER to talk to the finance guy. We even left for an hour and came back and still waited an hour more. In my eyes this is unexpectable. It was over 2.5 hours. Once we got into see him the rest of it went smooth but we did have to come back because it had not been inspected or detailed yet. We made an appointment for the following Thursday to finish up with the finance guy at 1PM. I even called that morning to make sure that the car was ready and that our appointment was still on for 1PM. We got there at 12:50. We were told that the finance guy wasn't quite ready. We finally got in at 2:15 pm. Again we specifically made an appointment so we didn't have to wait. Meanwhile the salesman was trying to do what ever he could to smooth over the situation. Once we finished and we took possession of the car we left to have our mechanic go over the car to make sure that they did there 144 point inspection and didn't miss anything. Well it didn't take long and our mechanic find something that the inspector should have found if he truly did looked under the hood. He found a mouse nest the size of a football along with food all over the top of the engine. I took the car back to the dealership. The salesman was super embarrassed and he introduced me to the sales manager. We talked and really didn't in my eyes seemed to concerned. When talking to the salesman and I even talk to the used car manager a couple days before Thursday they said the they really take the car inspection seriously. I don't believe it. The bad part is that they never even offered us anything at all. The sale was done and they got their money. More

Truly Unreliable I lost all the keys to my vehicle and needed to get a replacement made. I called Luther Hudson because my car was in Hudson and they said they could m I lost all the keys to my vehicle and needed to get a replacement made. I called Luther Hudson because my car was in Hudson and they said they could make me one. I showed up on Saturday August 31st, just after 11am and the parts department that makes the key closes at 1pm. The guy working the parts department was one of the rudest people I've ever met. A few things he said to me.. "Ugh, you're the 3rd one today needing a key made!" "This takes up all my time! I'm going to quit doing this for people!" "OH! A VIBE TOO! Great, that's going to take even longer!" That was some of what I remember but there was even more ranting than that. He then said to come back at 1 when they close, because it'll take him that long to make it. Long story short, I came back, the key didn't work, they wouldn't refund the money because he had already left and wasn't gonna be back til Tuesday. I came back Tuesday just before 6:00pm and a different guy was working there. He was very nice and helpful, the only reason this review isn't 1 star. He looked at the key and said the original guy used the wrong key and apologized. The first guy just rushed and didn't care about taking his time enough to get it right, resulting in a large waste of my own time. This is my 2nd experience with this dealership and surprisingly my first was even worse, so I recommend never coming here for anything. More

Excellent and Satisfying Walked in and got to it they had what I wanted had a answer for every question. Got a good deal done in no time. Walked in and got to it they had what I wanted had a answer for every question. Got a good deal done in no time. More

Smooth experience Very professional, easy to work with. Extremely pleased with trade in and purchase. Paperwork and financing went very quick. Answered all of my q Very professional, easy to work with. Extremely pleased with trade in and purchase. Paperwork and financing went very quick. Answered all of my questions and were accommodating. They also have really good coffee. More

Transmission check. Steve and crew are always pleasant, respectful and reasonable to work with. The six speed trans in my ‘09 Saturn is troublesome, but the Luther team h Steve and crew are always pleasant, respectful and reasonable to work with. The six speed trans in my ‘09 Saturn is troublesome, but the Luther team has worked with me on a reasonable solution. Thanks for your support! More

Best dealership ever The staff at Luther Hudson are the best. If you want to buy a car, see Scott Stiles. We’ve bought 5 vehicles from Scott, and always return. The s The staff at Luther Hudson are the best. If you want to buy a car, see Scott Stiles. We’ve bought 5 vehicles from Scott, and always return. The service department is outstanding. Steve and Marti will take great care of you. More

Very good Marti was thorough and prompt in taking care of my vehicle. Had parts ordered before appointment and mechanics completed job. They found a code in com Marti was thorough and prompt in taking care of my vehicle. Had parts ordered before appointment and mechanics completed job. They found a code in computer that needed attention. Part ordered and fixed first thing the next am. Couldn’t be happier. Thanks More

Great experience! Ron was very friendly and extremely helpful. We really appreciated his no pressure style and patience as we looked at different vehicles. We went in Ron was very friendly and extremely helpful. We really appreciated his no pressure style and patience as we looked at different vehicles. We went in looking for a used car but ended up going with a new one thanks to Ron's efforts in helping us find the right fit. More