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Luther Hudson Chevrolet GMC - Service Center
Hudson, WI
1,909 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center
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April 08, 2019
Review I'd give more stars & I love Marti in the service department but I bought my car new & had problems with it since day one, its 2 yrs later & still an I'd give more stars & I love Marti in the service department but I bought my car new & had problems with it since day one, its 2 yrs later & still an on-going issue & gets worse. Extremely dissatisfied with Luther & Chevy because its not fixed, broken promises. Going without heat in my new car is & was unjustified during the cold months & not having a blower at any given time is not good service. Haven't been treated the best either, more pushed off than anything. Jubie has missed meetings with me at least 3x. Otherwise, LOVE Marti & can get my oil changed within a week of calling. More
by Blaquewidow
Verified CustomerEmployees Worked With
Marti
April 06, 2019
Let down again Bought a new 2019 Chevrolet truck from Jeff belzers because it was way below price of Hudson chev. Deal was supposed to include two oil changes and Bought a new 2019 Chevrolet truck from Jeff belzers because it was way below price of Hudson chev. Deal was supposed to include two oil changes and tire rotations from any Chevrolet dealer. Hudson chev did #1 because they are closer to my home. Scheduled #2 with them and they confirmed it was on Chevrolet. Showed up, bait and switch. Said no 2nd free service. Both selling dealer and servicing dealer communicated that two service visits were included Frustrating, disappointing. Don’t know if it is a Chevrolet issue or a dealer issue, but, I left and found someone else to service my truck. -5 stars More
by Bad experience
Employees Worked With
Other Employees :
Nathan Chouinard, Ron Lewczyk, Tyler Knutson, Devon Goedker
April 04, 2019
Good! A great dealership! I would recommend Hudson Chevy to my friends and family. A couple months after I purchased my truck I noticed rail dust all over t A great dealership! I would recommend Hudson Chevy to my friends and family. A couple months after I purchased my truck I noticed rail dust all over the truck. The manager was super awesome about it and agreed to have it fixed for a small deductible. I gave quality of work one star because when I picked it up the rail dust was still all over the truck and only some of it was removed. My service advisor was awesome and apologetic. they’re currently fixing the problem. It’s a hard and probably boring job when fixing rail dust. I am not going to fault the dealership for one little thing. Overall this is a 5 star dealership! More
by CJM
April 04, 2019
First oil change/tire rotation Very friendly staff. Jeremiah got me all checked in, said it would be about an hour and Matt had everything done in less than that Very friendly staff. Jeremiah got me all checked in, said it would be about an hour and Matt had everything done in less than that More
by KINELSON67
Employees Worked With
Jeremiah Johnson, Matt Koethe
April 03, 2019
Well Done Job Replaced a part that apparently was paid for by General Motors. That's always a nice surprise. Always had a good experience here. Would recommend. Replaced a part that apparently was paid for by General Motors. That's always a nice surprise. Always had a good experience here. Would recommend. More
by leibeckus
Employees Worked With
Jeremiah
April 03, 2019
Looking out for my best interests. Good inspection and repairs on items that would Have been an issue later. Thanks for bejng proactive and repairing while Cruze was in for service.t Good inspection and repairs on items that would Have been an issue later. Thanks for bejng proactive and repairing while Cruze was in for service.today. More
by SANDY
Employees Worked With
Marti is great!
April 02, 2019
Hole in tire They removed the nail, plugged, and patched the tire in a very short amount of time. The people that work in the service department are awesome! They removed the nail, plugged, and patched the tire in a very short amount of time. The people that work in the service department are awesome! More
by Gully1977
Employees Worked With
Jeremiah and Marti
April 02, 2019
Excellent service from top to bottom in the service department. Will highly recommended Luther Hudson Chevrolet to all friends and relationships! Thanks for the service from top to bottom in the service department. Will highly recommended Luther Hudson Chevrolet to all friends and relationships! Thanks for the great service 👍 More
by laurenmoffner
Employees Worked With
Steve Boyd
April 01, 2019
GREAT SERVICE! Everyone has been very helpful, courteous and sincere in their service and support. They all listen and try to help out. Very happy with them! Everyone has been very helpful, courteous and sincere in their service and support. They all listen and try to help out. Very happy with them! More
by IDR_LD
Employees Worked With
March 31, 2019
Get it together! While the service was fine, we were initially quoted $300. I authorized that amount and then suddenly Nick said "Oh wait, there's something else here While the service was fine, we were initially quoted $300. I authorized that amount and then suddenly Nick said "Oh wait, there's something else here for another $500". I said fine go ahead and fix it. The next day I get a phone call from Mari ((Maria? not sure) that "Oh we forgot that there is another problem , it'll be another $600". So you can imagine that I'm not happy that my estimate ended up being 5 x's my original quote. Since my car is only 500iles out of warranty, I will be finding somewhere more affordable in the future. More
by EBERLINJ
Employees Worked With
Nick
