Luther Hudson Chevrolet GMC - Service Center
Hudson, WI
1,909 Reviews of Luther Hudson Chevrolet GMC - Service Center
Oil change and tire rotation Your service department employees were excellent. I am concerned though because your tech overfilled the oil, probably by about a quart. The car sat f Your service department employees were excellent. I am concerned though because your tech overfilled the oil, probably by about a quart. The car sat for 2 days and when I started it up I smelled burning oil and saw blue white smoke. I assumed it was just some oil spilled on the engine so I checked and everything was clean. I then checked the dipstick and it registers way over the hatch marks. I’ll take care of it myself this weekend (draining off enough to correct the level). It’s just a pain but it does undermine my confidence in your techs. More
All good Took longer than I expected but l could see they had a lot going on. Otherwise everything worked out well and I would go back Took longer than I expected but l could see they had a lot going on. Otherwise everything worked out well and I would go back More
New tires We decided to put new tires on the 2016 Equinox we bought here 3 weeks ago due to some issues with the tires on the vehicle. We got a fantastic deal o We decided to put new tires on the 2016 Equinox we bought here 3 weeks ago due to some issues with the tires on the vehicle. We got a fantastic deal on the new tires! We’re all set for winter! More
Poor communication Very poor service. Poor communication. Was told vehicle was going to get worked on right away and work didnt happen till later in the day. Very poor service. Poor communication. Was told vehicle was going to get worked on right away and work didnt happen till later in the day. More
Great people in your service dept. Your service staff is awesome, they treat me well and give me a good fair price for the work I need done.. I have a relationship of trust with your st Your service staff is awesome, they treat me well and give me a good fair price for the work I need done.. I have a relationship of trust with your staff. Please take good care of your staff. More
Excellence. From the moment we brought the car in, all the way to the picking it up, loved the service. Yes, we paid for them to fix our car but, we were treated From the moment we brought the car in, all the way to the picking it up, loved the service. Yes, we paid for them to fix our car but, we were treated like we were so important that, of course, we will be back...hopefully, much later. 😉 They should always succeed if each client is important to them. Thank you, Marti, you were fantastic. More
Susan in Service is the best! For the first time since buying our truck and then my Buick and utilizing the Service center i have had a knowledgable cordial helpful person. Dont ge For the first time since buying our truck and then my Buick and utilizing the Service center i have had a knowledgable cordial helpful person. Dont get me wrong the others got me thru too but Susan was an outstanding service person period. More
Last Minute I decided to try and my oil changed on a whim for my 88’ C1500. Service department people were accommodating and the work was done quickly. I decided to try and my oil changed on a whim for my 88’ C1500. Service department people were accommodating and the work was done quickly. More
Unsatisfactoy I bought a used car from them. It was supped to be good and the manager said its really good for an old car, but a day after the other I find somethin I bought a used car from them. It was supped to be good and the manager said its really good for an old car, but a day after the other I find something wrong. I called and took it to the service multiple times. They said nothing is wrong and the things that are wrong with it aren’t covered through the warranty. Finally the manager said its an old car what you expect?? Wow whats the two years warranty good for then? More
45,000 mile service As usual the service department handles my concerns and questions professionally. They listen to you but will also suggest other options that might be As usual the service department handles my concerns and questions professionally. They listen to you but will also suggest other options that might be better for you. More