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Luther Hudson Chevrolet GMC - Service Center

Hudson, WI

4.6
1,909 Reviews

1,909 Reviews of Luther Hudson Chevrolet GMC - Service Center

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May 28, 2021

Luther Service dept is the best, because of their outstanding people. Service advisor Marti is outstanding. Nick who gave me a courtesy ride - is a really a good guy! More

by Dt4bz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
May 29, 2021 -

Luther Hudson Chevrolet GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Tim Jubie General Manager

May 28, 2021

Excellent service group that I believe to be very honest and will so the job right. Always complete the work on time and on budget. More

by juliac933
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
May 29, 2021 -

Luther Hudson Chevrolet GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Tim Jubie General Manager

May 28, 2021

Wonderful dealership, always great quality work in a timely manner. Staff is friendly and knowledgeable and ready to help. They’ve been my service center for 7 years and 2 trucks. You will always wins More

by CHEVY WINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
May 30, 2021 -

Luther Hudson Chevrolet GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 28, 2021

Did a good job on my truck. Love the concierge service. I'm done writing my review but need to add more words words words. More

by dbetts2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Luther Hudson Chevrolet GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 28, 2021

Friendly and professional. Great team. Easy to make service appointment. Easy to get to location. I would Recommend. Waiting area is big and appreciate bottled water. More

by Tina23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Luther Hudson Chevrolet GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 27, 2021

They took care of everything I asked for in a timely manner and all within a couple days of asking for an appointment. Great service More

by scottbristol854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
May 29, 2021 -

Luther Hudson Chevrolet GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Tim Jubie General Manager

May 27, 2021

Why do require this? Why not make this optional at the end of your survey? I will not respond to your surveys in the future if word minimums are required to transmit your survey. More

by MNVIKINGSROCKJIMMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Marti Korbel
May 30, 2021 -

Luther Hudson Chevrolet GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 27, 2021

2 front brake pads turned into rotors replaced without a phone call. I specifically mentioned to call if other work was needed.. Bill was reduced but they still charged labor on rotors. So front brake pa More

by Hethtravels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marti Korbel
Jun 01, 2021 -

Luther Hudson Chevrolet GMC responded

Hethtravels, We apologize for the mix-up on the brake job! I checked with Marti, she only charged you for what it would cost to turn the rotors and put on the new brake pads, so the new rotors and labor for the rotors were free. Thank you for the business and have a great day. Kind regards, Tim Jubie General Manager

May 27, 2021

Reminder appointment txts are nice. Brought car back in after first attempt to fix window for not rolling up. Fixed it after purchase of an expensive part. More

by sreyzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
May 30, 2021 -

Luther Hudson Chevrolet GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (715) 220-4149 to discuss your concerns, as your satisfaction is of utmost importance to us. Regards, Tim Jubie General Manager

May 27, 2021

The service department was very thorough while working on my vehicle. When they noticed an additional problem, they immediately brought it to my attention, and explained what it would entail to correct the s More

by G Bumble
Recommend Dealer
Yes
Employees Worked With
Rachel Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Luther Hudson Chevrolet GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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