Luther Hudson Chevrolet GMC - Service Center

I was surprised when I dropped off my car at my 8:15 am appointment when the service person said he would try to get my car in. I had scheduled it for 8:15. Just because I decided to wait instead of droppi appointment when the service person said he would try to get my car in. I had scheduled it for 8:15. Just because I decided to wait instead of dropping off and come back should not push my service appointment back to whenever a mechanic can get to it. An hour and a half later, the diagnosis was a new gas cap and some sort of solenoid. It would seem to be a quick fix. However, you didn't have the solenoid on site. Part of the reason I took my Chevy there was to ensure they would have all the parts ready that I would need. I was told the part would be there by 1pm and I would be contacted and informed of the work progress. I never received a phone call. At 2:45 I called and asked my service rep how my repair was going. He said he'd check and call right back. 20 minutes later he called to say it was ready. If I hadn't checked on my progress I don't think I would have got a call until several hours later than when I called. Very poor customer interaction. I believe he forgot about my car until I called. There are a lot of other places to get service. More

The contactless service is the best thing ever. My Yukon was picked up, serviced, and dropped back off! This will keep me a Luther GMC customer for my next vehicle. was picked up, serviced, and dropped back off! This will keep me a Luther GMC customer for my next vehicle. More

The service at Hudson Chevrolet is always fast, friendly and well done! It is always a great experience..top notch dealership! Definitely a 5 star rating! and well done! It is always a great experience..top notch dealership! Definitely a 5 star rating! More

I stopped in to make an appt for oil change and marti was able to get me in on the spot I was happy about it and surprised able to get me in on the spot I was happy about it and surprised More

I have always had a positive experience with Luther. This time it was a recall on my Equinox. They were very efficient in doing the repairs. time it was a recall on my Equinox. They were very efficient in doing the repairs. More

Great first oil change, they even found a small nail in my tire and patched it up for a small fee! Will definitely be back! my tire and patched it up for a small fee! Will definitely be back! More

Nick was awesome to deal with even though we ran into a few issues everything was still good. They stand behind their work as well. few issues everything was still good. They stand behind their work as well. More

Service was finished in a timely fashion. There was good communication during the visit. Small town feel, I will never use a metro dealership again. communication during the visit. Small town feel, I will never use a metro dealership again. More

Another great experience at Hudson Luther Chevrolet and GMC. Service department was top notch. Dealership is always clean, welcoming and friendly. Top notch staff all around GMC. Service department was top notch. Dealership is always clean, welcoming and friendly. Top notch staff all around More

Marti has the warmest customer service of anyone I’ve seen! The Hudson Chev team did an exemplary job on my vehicle! Thank you Hudson Chev! You never disappoint! seen! The Hudson Chev team did an exemplary job on my vehicle! Thank you Hudson Chev! You never disappoint! More