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Luther Hudson Chevrolet GMC - Service Center

Hudson, WI

4.6
1,909 Reviews

1,909 Reviews of Luther Hudson Chevrolet GMC - Service Center

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March 02, 2021

I’m very happy with the service I received at Hudson Luther Chevrolet. Specifically- working with Marti was a joy. If it wasn’t for her I probably wouldn’t have continue to be so devoted to having my G More

by trad14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
Mar 03, 2021 -

Luther Hudson Chevrolet GMC responded

trad14, We're glad to hear you found Marti and our staff was so knowledgeable and helpful! Thank you for your kind review; we are happy to pass along your comments to the team here at Luther Hudson Chevrolet GMC! Regards, Tim Jubie General Manager

March 02, 2021

From drop off to pick up, grade A+ service, friendly and accommodating! I was on a road trip and was able to continue my journey! More

by tgill800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Fox, Marti Korbel
Mar 03, 2021 -

Luther Hudson Chevrolet GMC responded

tgill800, We're glad to hear you found our staff was so knowledgeable and helpful! Regards, Tim Jubie General Manager

March 01, 2021

I don’t like I have to write minimum of 25 words to submit survey because of mandatory I will rate lower. Will not submit another survey if it’s required. Now that you got me started I was shocked deal More

by JSMITH98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Luther Hudson Chevrolet GMC responded

Joel, Thank you for your feedback!! Unfortunately, the 25 word minimum is required by Dealer Rater NOT Hudson Chevrolet GMC. I did speak with Jeremiah regarding the service and he was not aware that you were unhappy with the communication on your recent visit, so we apologize. Regarding the rental car we do charge, it is just getting far too expensive to provide the service for free based on the cost of vehicles and insurance today. If you have a extended service plan or factory warranty the rental is covered by those policies, otherwise it is customer pay. If you wish to discuss further please feel free to contact me direct at 715-377-4922. Kind regards, Tim Jubie General Manager

February 26, 2021

Nick was superb in he customer service and working with the warranty company. He exceeded our expectations and delivered as promised. I highly recommend him and Hudson Chevrolet for service of a vehicle. More

by BERGQUISTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Luther Hudson Chevrolet GMC responded

BERGQUISTB, Nick and our entire staff is committed to providing each of our guests with the best automotive experience! Thank you again for choosing Luther Hudson Chevrolet GMC and we hope to see you again. Regards, Tim Jubie General Manager

February 26, 2021

Jeremiah was OUTSTANDING! We were traveling from MN to FL and had car trouble on the way. We were happy to find Luther in Hudson because we’ve had great experiences and Jeremiah and your team did not disappo More

by amycolumbus22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Luther Hudson Chevrolet GMC responded

Amy, We want all our guests to have a comfortable and stress-free experience with us! Jeremiah and the team always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Luther Hudson Chevrolet GMC! Regards, Tim Jubie General Manager

February 25, 2021

From the first call to the return of the loaner, the staff was friendly, knowledgeable, professional. Service dept went above and beyond to solve any issues. More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Fox
Mar 16, 2021 -

Luther Hudson Chevrolet GMC responded

Satisfied customer, Thank you for the 5 star rating and kind words about our staff! We appreciate you taking the time and your business. Regard, Tim Jubie General Manager

February 25, 2021

Thank you.We appreciated the LIGHTS OUT PROGRAM.We Thank you. We appreciated the LIGHTS OUT PROGRAM. We drove 50 minutes to your location to be included in this wonderful program. Bruce and Jan More

by bjgottschalk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Luther Hudson Chevrolet GMC responded

Hello, we are glad we could help! Thank you again for choosing Luther Hudson Chevrolet GMC and we hope to see you again. Regards, Tim Jubie General Manager

February 25, 2021

Everything went fine. Very good people in your service department. Dealt with Marti and JJ- not sure on the spelling- who are very knowledgeable and friendly. Didn't get the names of the other people More

by PJKOCIK
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
Feb 26, 2021 -

Luther Hudson Chevrolet GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do! We hope to see you soon! Regards, Tim Jubie General Manager

February 25, 2021

Great job. Service team took care of a problem that two other Chevrolet dealerships were either unable or unwilling to fix. Our next car will definitely come from Luther Hudson. Thanks. Loren More

by Lorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Luther Hudson Chevrolet GMC responded

Loren, Thank you for the kind review and we are glad that we were able to resolve the problem. Kind regards, Tim Jubie General Manager

Feb 25, 2021 -

Luther Hudson Chevrolet GMC responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Luther Hudson Chevrolet GMC and we hope to see you again.

February 25, 2021

Quick service with knowledgeable and attentive staff. We had an emergency and needed our tires replaced, we were able to get in quickly. Unfortunately, in our haste of dropping the vehicle off we forgot a f More

by NHOWE235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Luther Hudson Chevrolet GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Tim Jubie General Manager

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