Luther INEOS

Alfa Romeo The staff was fantastic very knowledgeable and helpful when it came to buying and selling a vehicle. They knew about the features in the car and also The staff was fantastic very knowledgeable and helpful when it came to buying and selling a vehicle. They knew about the features in the car and also went through a demo of all the parts of the car and made sure you knew everything before you drove off. More

Amazing experience Went in to look as I had done in other dealership; well Johnny was s ok great in 1 week I ended up buying a brand new car!!! Was actually looking for Went in to look as I had done in other dealership; well Johnny was s ok great in 1 week I ended up buying a brand new car!!! Was actually looking for a used one! And I love my fiat 500x.so much! More

Relaxing experience buying a great car I am a second-time Fiat 500 owner going from a 2012 Pop to a 2013 Abarth. I had decided to step up for the turbocharger, heated seats, beats audio and I am a second-time Fiat 500 owner going from a 2012 Pop to a 2013 Abarth. I had decided to step up for the turbocharger, heated seats, beats audio and overall more premium feel of the car. I worked with my sales rep Brenden who was very friendly and professional and covered the features of the car and what came with it. He showed me the Carfax and what came with the car from the factory covering all the bases. Since it was not present when I showed up we looked at the 124 on the lot as they share an engine. We talked with David and he set me up with a test drive of the 124 to get a feel of the performance. I liked the feel of the interior and from the many pictures he was able to show me of the Abarth we moved forward with the deal. Brenden and Ben worked with me to complete the paperwork and Ben covered all of the optional warranty items and protection packages. One of my sticking points was that I had to get the lifetime warranty if I chose to go with the Abarth as I didn't want to have to hunt down electrical gremlins or fix a broken sunroof. He gave me some first-hand experience cases from some of the warranty and protection items to step me through how they worked and after looking at my options and pricing things out we went with just the Lifetime Factory Warranty. After sleeping on it however I reconsidered and spoke to Ben who was able to get me setup with the Auto Care package as well. The replacement for a lost key and especially the refinish/replace of a bent wheel are all but mandatory in MN. I also spoke with David and I let him know I was thinking about trading in my Pop. He reviewed my car and made a fair trade-in offer. I haven't decided if I will trade-in or not yet but David let me know my options and that the offer stands if I choose to return and trade-in the car. It's been so reliable I may try to keep it in the family. Overall the whole experience was a low stress and laid back shopping experience. Exactly what I was looking for over the President's day weekend. More

A great experience! I thought I was just going to look at the new Giulia but of course left with a new car! Johnny Hoy was amazing and gave great customer service then an I thought I was just going to look at the new Giulia but of course left with a new car! Johnny Hoy was amazing and gave great customer service then and for anything I have needed after. Love my new car! More

Johnny Hoy made our experience perfect! Every customer must come in to a car dealership with a certain degree of trepidation. Every time I have bought a car, I have experienced uncertainty Every customer must come in to a car dealership with a certain degree of trepidation. Every time I have bought a car, I have experienced uncertainty and wariness. Johnny Hoy took the time to get to know me, explore what my needs and requirements were for a car. He, through his incredible people skills, was able to de-escalate the naturally anxious feeling of going in to a car dealership and get me to a comfortable place where I trusted him and truly felt like I had a partner in navigating the morass of car buying. We talked through several models and finally arrived at an option that met all my needs. He carefully navigated me through the purchasing options, making sure i fully understood the process - and moreover, making sure I was COMFORTABLE with those options. Any time I was uncertain, or needed clarification, he slowed down the process until I felt confident with the data and was ready to proceed. I left with a new car that has been fantastic for me - and every day I look at it, I can’t help but think of what a great experience I had because of Johnny Hoy. He truly understands how to treat people with dignity and respect. It’s so comforting knowing that gone are the days of stupid high pressure sales tactics like enduring someone saying “So, what do we have to do to put you in that car, today?” Seriously, has that ever worked with ANYONE who has half a brain? Well Johnny Hoy is the antidote for that kind of ancient thinking. All my future car purchases will go through Johnny no matter what brand he works with. More

Personalized Service and Attention to Detail I purchased a 3-year-old, lightly used Volkswagen Jetta from Luther FIAT of Minneapolis. I will definitely be going back to this dealership for my nex I purchased a 3-year-old, lightly used Volkswagen Jetta from Luther FIAT of Minneapolis. I will definitely be going back to this dealership for my next car, especially if the same sales person, Johnny Hoy, is available. Johnny went the extra mile and helped me track down the exact car I was searching for in the Luther inventory. He even personally drove over to the other dealership twice to retrieve the car so I could test drive it. I was having a tough time deciding between this car and another Volkswagen with a different drivetrain. Johnny arranged a side-by-side comparison and never once made me feel like I was wasting his time. I have never had a more comfortable car-buying experience, and I have never been more satisfied with a purchase. More

Fantastic experience Dave Sowers was a tremendous asset for me during my buying experience. Dave and his staff answered any questions, took care of my concerns and deliver Dave Sowers was a tremendous asset for me during my buying experience. Dave and his staff answered any questions, took care of my concerns and delivered a great buying experience for me. More

Fantastic service Fiat dealership is a very welcoming business with professional employees. The first time I bought my car 4 years ago we were very lucky to have Johnny Fiat dealership is a very welcoming business with professional employees. The first time I bought my car 4 years ago we were very lucky to have Johnny helping us. We absolutely loved the guy! A year ago we got our second car with Fiat and we absolutely had to have Johnny helping us. He is such a kind, knowledgeable and welcoming person! I would never go to a different dealership just because of him. Ben did the financing supper fast, he will make sure you get the best possible deal. Thank you Johnny and Ben for taking our experience to a new level! More

Very pleasant Johnny Hoy is the nicest salesman to deal with. I purchased my Fiat 500 in 2011 at the Bloomington location and it's been great, however getting to kn Johnny Hoy is the nicest salesman to deal with. I purchased my Fiat 500 in 2011 at the Bloomington location and it's been great, however getting to know Johnny and how he does business is calm and collected.I would seek him out to purchase another car without hesitation! Several of the mechanics in the shop have done very well at keeping my car in excellent shape as well. More

Efficiency Very timely work. Friendly staff. And straight to the point. Worth the price. I would recommend hiring more diverse staff to reflect the area and the Very timely work. Friendly staff. And straight to the point. Worth the price. I would recommend hiring more diverse staff to reflect the area and the clientelle! More