
Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Scott was understanding and helpfull every step of the way. He was very supportive but not at all pushy and helped get me into a great Kia. way. He was very supportive but not at all pushy and helped get me into a great Kia. More
I have either purchased or leased 6 Nissans from Luther Nissan Kia for our family which resides 85 miles from the dealership. I believe our purchase history speaks volumes of the service that we receive. Nissan Kia for our family which resides 85 miles from the dealership. I believe our purchase history speaks volumes of the service that we receive. We work exclusively with Scott Holerud and he has consistently exceeded our expectations. More
Car was done when promised and everything was explained to me and as always they are always friendly and helpful. It is always a pleasure to know they go above and beyond in their service. to me and as always they are always friendly and helpful. It is always a pleasure to know they go above and beyond in their service. More
My experience at Luther Nissan was generally excellent because of the friendly customer service (including shuttle rides to and from work) and the great price. My only concern was an apparent lack of fami because of the friendly customer service (including shuttle rides to and from work) and the great price. My only concern was an apparent lack of familiarity with my Nissan Leaf. The technician did not know how to take off the parking break and was not familiar with the software update/recall that I was there for (in addition to my scheduled maintenance). I realize that Leafs are still new and fairly rare, and since they don't need frequent maintenance, the service staff probably doesn't see a lot of them. But as one of only a few Nissan dealers in the metro area, Luther would be well served to have specialists who can engender confidence that the service center knows how to service these cars. More
Came in to have oil changed on a 2006 Murano which overall was handled great! However, I also inquired about the "Service Engine" warning light that appeared a few days earlier but then disappeared? overall was handled great! However, I also inquired about the "Service Engine" warning light that appeared a few days earlier but then disappeared? I asked about placing the analyzer on the auto to determine why the light appeared and was told there is a $99 charge for this. Just a recommendation; for your returning customers who use your dealership for on-going service, why wouldn't you do the analyzing for free, as you do periodically for anyone who walks in off the street? Just a suggestion. Thanks! More
We went in to find my teenage daughter a reliable used vehicle and we couldn't be more happy with the outcome. Pat was extremely helpful and we test drove several nice cars. It was a tough choice but we f vehicle and we couldn't be more happy with the outcome. Pat was extremely helpful and we test drove several nice cars. It was a tough choice but we found the right car for her. From the time we drove in the lot to the time we drove out with her new car with a good financing deal was about 3 and a half hours. I would highly recommend this dealership to anyone! More
When I arrived, Adam immediately offered me help. He smiled and was very friendly. He explained everything that was going to be done in detail. He made sure all of service required was completed. I like smiled and was very friendly. He explained everything that was going to be done in detail. He made sure all of service required was completed. I like feeling like I am valued. Thank you for going above and beyond when it comes to customer service. More
I called the dealership and wanted to talk to Mike Jung, I was told that he was no longer working at the dealership and had moved to another Luther dealership so I asked to talk with the sales manager. I t I was told that he was no longer working at the dealership and had moved to another Luther dealership so I asked to talk with the sales manager. I talked with Jerry Simon and explained that I had purchased two other Nissan Murano's from Luther and had dealt Mike Jung. I told him what I was looking for and he said that he would get back to me with what was availabe and an approximate price. He called me back and gave me a price and said they didn't have the color I was looking for in stock but he was sure they could find something. I called the next day in the AM and said that I would like to come in and discuss the price and what was availabe. I arrived about noon and met with Jerry, He introduced me to Scott Holerud. Both of the guys seems nice but I was unsure if I would be treated the same as how Mike Jung treated me. Well I have to say after the purchase I should have never doubted the ability of both there gentlemen. Yes buying a new vehicle is painful (parting with the $$) but it was a very nice experience and there two guys did and great job dealing with me. Scott spent a very long time explaining all of the features of my 2014 Murano. Jerry, Scott and Luther Nissan hit a home run with me again. Luther and the guys are 3 for 3. Thanks Mike Dempsey Rosemount MN More
Excellent attention to the customers' needs. Worked with us to stay within budget. All were friendly and helpful even staying well past closing to make sure we got our new vehicles and in mint conditio with us to stay within budget. All were friendly and helpful even staying well past closing to make sure we got our new vehicles and in mint condition. Carlos (Jose Camarillo, our sales person) even drove to another dealership laste at night so we could get the color we wanted. Now that's service. More