Luther Kia of Inver Grove
Inver Grove Heights, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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This service visit was to have the first oil change and multi-point inspection done, since I leased my Nissan Sentra. As always, with this Sentra and the previous one I had, the service center employees w multi-point inspection done, since I leased my Nissan Sentra. As always, with this Sentra and the previous one I had, the service center employees were very courteous and accomplished the oil change and multi-point inspection in a very timely manner. I recommend Luther Nissan service center to any one looking to have their automobile serviced. More
The second I stepped out of my vehicle Mary was their to welcome me with a smile and explain the inspection process and very helpful once the service work was completed. Also, during my time their I encou welcome me with a smile and explain the inspection process and very helpful once the service work was completed. Also, during my time their I encountered several other dealership employees that were extremely cordial and welcoming. More
I give HIGH ratings to the Luther Nissan crew because of their quality service that is done in a very timely manner. It was quick to get an appointment and almost as quick to get the necessary service work their quality service that is done in a very timely manner. It was quick to get an appointment and almost as quick to get the necessary service work completed. A very positive experience for me. More
got the check engine light on and had them look to see what it came on - found problem fixed it in a couple hours- used a coupon and saved $90 bucks- hope to go another 80,000 before I need any more work. what it came on - found problem fixed it in a couple hours- used a coupon and saved $90 bucks- hope to go another 80,000 before I need any more work. great service center. More
Working with Luke Horn was what made my experience with Luther Nissan so great. We came to look at the Leaf and he was really knowledible and there was absolutely no pressure. He's a friendly person and th Luther Nissan so great. We came to look at the Leaf and he was really knowledible and there was absolutely no pressure. He's a friendly person and the test drive and our time with him at the dealership was just really nice. I left feeling good and happy that there was no pressure or phony sales speak. More
Probably one of the best car dealership experiences I have had. JP wasn't pushy at all, he sat me down for maybe 5 minutes to get an idea of what I wanted to see/test drive and then just let me go for i have had. JP wasn't pushy at all, he sat me down for maybe 5 minutes to get an idea of what I wanted to see/test drive and then just let me go for it. He didn't force the sale or deal. He was very knowledgable about all of the choices I was looking into. And he actually suggested the Sorento - I thought it would be way out of my price range. But he was able to make it work for me. Answered all of my question via email in a timely manner and in person didnt try to sell me too much on anything. I was a little nervous about starting a lease but it went great. Raul was also very helpful when it came time to sign all of the papers. Explained everything slowly and concisely so I didnt leave thinking I had signed my life away. Overall - a great experience at Luther Kia! More
Overall, had an amazing experience at the Luther Nissan Kia. They offered the best pricing out of all of the dealers that we visited. In addition, the sales rep and finance manager went out of their way Kia. They offered the best pricing out of all of the dealers that we visited. In addition, the sales rep and finance manager went out of their way to accommodate our needs - Luke and Raul. Highly recommend working with them as well! More
I brought in my used car for service, which I had recently acquired from an out of state dealership. The car was a lemon with a Nissan design flaw which required major repair. Luther's techs quickl recently acquired from an out of state dealership. The car was a lemon with a Nissan design flaw which required major repair. Luther's techs quickly confirmed the problem which kept my conversations going with the out of state dealer as well as with Nissan Consumer Affairs. Nissan refused to help cover the repair cost in any way since the vehicle was out of warranty. And the out of state dealership only covered 75% of the cost. When I explained the situation to Adam at Luther, he went to his dealership management and arranged to have an existing service special scaled up to justify a 10% discount off the repair cost. I find this to be very generous since the parties who should have been responsible did not really own up. The Luther dealership was in no way responsible for my situation. But they found a way to help out anyway. I am very likely to make the 50 mile drive to this dealership the next time I need service. Also, I purchased a different used vehicle from a Luther Toyota dealership about 5 years ago. They found a defect with my car while I had it in their Toyota service center for maintenance. Since it was in the 30 day warranty period, they reported the defect to me and did the additional work free of charge. That's top notch service and responsibility which I will not take for granted in the future. More
















