Luther Kia of Inver Grove - Service Center

I did not get a replacement oil change sticker. This is very disappointing. You also don’t offer coupons. This is very disappointing. You also don’t offer coupons. More

Recall service was provided within promised timelines. No updates were given on service progress. The waiting area is small and crowded compared to most dealerships. Service staff were courteous. No updates were given on service progress. The waiting area is small and crowded compared to most dealerships. Service staff were courteous. More

It took them several months to get the part that was needed. After they did, I brought my vehicle in, and they spent over a day trying to fix it before they realized it wasn’t even the right part. While needed. After they did, I brought my vehicle in, and they spent over a day trying to fix it before they realized it wasn’t even the right part. While they were trying to fix the issue, they broke my seat. After several more months, they finally had the part and I made an appointment for the repair. When I dropped off my vehicle in the morning, they said they weren’t even sure they would be able to get to it that day and the loaner they had was a small SUV that wouldn’t fit my family when my warranty repair was for a minivan. Just an absolute collective mess. I will not be back. More

Easy check in. Timely service. Nice waiting area, enjoyed the coffee and snacks. Thank you Timely service. Nice waiting area, enjoyed the coffee and snacks. Thank you More

The service was great and the appointment was quick. I plan to come back again when needed. I plan to come back again when needed. More

Arrived about 9:45am for my 10:00am appointment for check in was done by 11:00am All things completed . Great Staff very pleasant and friendly easy to make appointments . in was done by 11:00am All things completed . Great Staff very pleasant and friendly easy to make appointments . More

They were speedy and on time with their estimate but they did knock off and lose the shark fin antenna cover for my vehicle so I had to buy a replacement did knock off and lose the shark fin antenna cover for my vehicle so I had to buy a replacement More

Looks like very professional technician working at this dealership. Very satisfied with the service. All done on time and problem solved! dealership. Very satisfied with the service. All done on time and problem solved! More

They made sure I left with a vehicle , and made sure to help me rebuild my credit ! help me rebuild my credit ! More

Car was delivered back to me more quickly than promised, and the workmanship was excellent. and the workmanship was excellent. More