Ken Graf

The Service Dept has always provided me with excellent service. And, during my last two visits, I found the Service Advisors to be really nice and helpful!

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As always, everyone at Nissan Kia was extremely accommodating. My car was able to get in right away for service and it was done with a smile!!! Ken was extremely helpful and explained everything to me. Never did I feel pressured into any recommendations. The cashier was friendly, funny and all in all very pleasant. Fred the runner was so nice and friendly. I love my 6 year old kia and hope to have it at least 10 more years.

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Always Excellent Service At Luther Nissan. All 3 people that helped with the service maintenance on my 2020 Rogue were terrific Mackenzie,Ken Graff and the "Jolly" Greeter Adam. Highly recommend this Luther dealership to All !!!!! We've purchased or leased 14 new Nissan's here and have been Very Happy with each experience. Thanks Russell and Dee

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They quickly found the problem, fixed it and I was out the door. Ken was very professional and easy to work with. He informed me of the problem went over what needed to be done and how much it would cost (which was very reasonable). I have always brought my car here since I bought it new from the dealership for the oil changes and regular schedule maintenance and I have always been pleased with the service.

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My transmission was slipping and sometimes very hard so I brought it down to see if it requires a new transmission. Ken said that they would put in some new computer software to see if it would cure the problem. The software seems to be working, because it hasn't jerked one time since I left your shop. Thanks for the great service.

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Very pleasant experience. Made my appointment online and knew exactly what was going to be done. Ken Graf was very polite and reviewed the work to be done and the cost. I was going to ask for a car wash but Ken beat me to the question! We bought the Sorento at Elk River KIA because they are a great dealer too. However we live in St. Paul and decided to give Luther a try. We WILL be back!

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Outstanding experience because the requested safety and maintenance check for my 11 year old Pathfinder was thorough and the estimate of work done was fair. The service was completely all in one day. The quality of the work gives me faith that my vehicle will be safe and reliable for many years ahead.

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Ken was very helpful. Would diffenitly recommend him to friends needing service! Recommended upcoming services and replace worn parts. Service was done in a timely manner.

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Always excellent service. I trust the service people to take good care of my car. They always keep me informed of my car's needs and status.

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I brought my car into the dealer because the check engine light was on and I was concerned about the battery. They took a look at the car gave me an estimate and finished the work soon after the parts were available. Ken also answered my questions promptly, and responded to my concerns.

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