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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,579 Reviews

2,579 Reviews of Luther Kia of Inver Grove - Service Center

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September 28, 2018

Service Review I checked in for a routine oil change, and advised Nik that I was experiencing a new questionable noise, and change in performance in my Nissan Rogue. More

by jlpeace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Oct 01, 2018 -

Luther Kia of Inver Grove responded

We are so happy to hear that you had a nice experience with us. Even better that you were able to enjoy a loaner vehicle while your Nissan was being repaired. We want to give you an excellent experience each time you come in and we are thrilled that you enjoyed your time with us! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 28, 2018

Smooth Professional , friendly , consistent timing was perfect and the handling of my whole visit was a relaxing experience from the time I got there till I More

by NBTEXAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Oct 01, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Scott Nemitz and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 28, 2018

Great service, as always I came for complimentary inspection and lights out special. I left with no lights on (hooray) , having addressed two issues that required immediate a More

by janecurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau
Oct 01, 2018 -

Luther Kia of Inver Grove responded

We are happy to hear that you got exactly what you wanted out of our "lights out" special at Luther Nissan Kia in Inver Grove Heights. Thank you for sharing! We wish you safe travels in your vehicle and look forward to seeing you again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 27, 2018

Engine failure I had my engine go out on me at 64,000 miles and was stranded alone on a freeway. I searched for the nearest fix it place and called Luther. They to More

by Lbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Scott Nemitz
Sep 28, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 27, 2018

Maintenance Very satisfied with both the quality and speed of service. Always have my service done at Luther Nissan and would recommend Luther service to anyone. More

by cfcmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Sep 28, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Scott Nemitz and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 27, 2018

Repairs Had new parking brake lines and boots put on. Also new tire sensors. The staff is great and have great communication. Thanks for all your help More

by swanman454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
Sep 28, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Greg Isham, Ken Graf and the team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 27, 2018

Excellent service . Adam was patient and worked on my car issues diligently. He is an upstanding individual. This dealership could use more employees like Adam! More

by rolando.peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Mary Taaffe
Sep 28, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! I am sure Adam will be happy to hear your kind words. That, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 26, 2018

Great service I am very impressed with how my car turned out. Adam did a great job at taking the time to review everything and I will recommend Luther to everyone More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Sep 28, 2018 -

Luther Kia of Inver Grove responded

That's wonderful news. We will be sure to pass the kind words on to Adam! And yes, please have your family and friends come by. We would be more than happy to help them with their vehicle needs. Service or sales...we promise to take good care of them! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 26, 2018

Kia inver grove is great. I got in the same day. I love that they are open so late. I watched TV and played on the internet. Time went fast and my car came out clean. Wheee More

by rillaspins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Sep 28, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that you enjoyed your visit, that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

September 26, 2018

Friendly people that listen and care Had an issue not related to service appt and it was fixed. Very friendly people and willing to help. I was very satisfied with the service. More

by ALDONNELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Sep 28, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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