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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,571 Reviews

2,571 Reviews of Luther Kia of Inver Grove - Service Center

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August 28, 2018

Glad we tried Luther! We were very pleased. We have been discouraged with our previous Nissan dealer for awhile. Luther is not as close to our house but was worth the extr More

by JenniferJuniper
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jennifer, for the 5 stars! We are so glad that our service team took good care of you during your recent visit. So happy to hear you will be coming back. Thank you for your business and for being a new Luther Nissan Kia customer! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Very helpful and affordable helpful Everything fixed everyone helpful and knowledgeable I will keep using the service center. I will also recommend this to others.. very affordable And t More

by dcastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Bistodeau, Nik Novotny, Kathy Heitzinger, Jason Kelly, Terry Presler, James Punzal
Aug 31, 2018 -

Luther Kia of Inver Grove responded

We appreciate your recommendation and your kind review! We are so glad that our service team provided you with helpful, knowledgeable, and affordable service. Thank you for sharing and stop in and visit again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

So nice and easy to work with I admit I didn’t care for the actual service line to make an appt on. It was just a bit confusing and the person seemed unsure of themselves. Howe More

by kaylahemmerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, and possibly Tyson or Taylor (I feel terrible I can’t remember his name for sure). I talked to him when I checked my car in
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thank you, Kayla! It's fantastic that you felt genuinely cared for during your recent service visit. That means a lot! I will pass your feedback about the appointment line on to management. It helps us improve the service we provide. Thank you for sharing! We look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Great Service, Great Employees Changed Dealerships was the best move I have ever done regarding my car.. Have had nothing but 5 star service every time I have had my car serviced..T More

by DNIGHTANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your service experiences at Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team have provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 28, 2018

Good friends, good times, great beer! Greg and his staff are fantastic. Either their great actors or they really, really do care about you and the service they give to your car. Adam, Greg More

by TED486469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Nik Novotny, Scott Nemitz
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Wow! Thank you, Ted. Your kind words mean a ton to us! The fact that you have been coming here for service since 2005 and feel that you've been given excellent treatment over that time is great to hear! We really appreciate your business and for sharing this great review! Please stop in and visit again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 26, 2018

Normal Maintenance Friendly and timely service. No attempt to up- sell things I didn't need. Kept in mind I was waiting and finished quickly. No issues. More

by mdschol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that our service team earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 26, 2018

Awesome The service is always friendly and they go above and beyond the repair service. They clearly answer all questions. Awesome in every way. Happy to be a More

by hernandezsilva90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Kathy Heitzinger
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Silva. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 24, 2018

Service visit Always great perhaps all of the groups doing surveys should get together. I already did via email and one over the phone. All positive This is is rid More

by jmchron57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Luther Kia of Inver Grove responded

We are so pleased that you feel your service here is worthy of 5 stars! Thank you for sharing. We hear your feedback about the survey requests and will be sure to pass that on to management. Thanks for your business and stop in again soon! Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Mike Wagner and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 24, 2018

Wonderful experience. I had a very good experience at the Luther Nissan dealership. I was immediately taken in at the appointment time. Adam explained what needed to be don More

by sparky617@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

August 24, 2018

Excellent Car Service My 16 year old brought in our 2005 Maxima (which our sons drive) for an oil change. There were a few other concerns which he discussed with Adam Bisto More

by ejfritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Aug 31, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your son's recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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