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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,569 Reviews

2,569 Reviews of Luther Kia of Inver Grove - Service Center

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December 03, 2023

Service writer explained the work and time frame completely. He noticed I walked with a limp and gave me a helping hand to my truck … More

by Randyswenson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tollefson 5star
December 03, 2023

They were not capable of fixing the problem. Will have to take it to another dealer for service. More

by heimstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Bailey
December 02, 2023

Service is always great, My husband and I really love how Marcus Bailey will always hear us and will always help with anything. Great person, you instantly feel the welcoming presence and the genuine help. S More

by raiethan01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Igor Tenenbaum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holerud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pellerzi, Jeff Kessler, Jerry Simon, Tom Hagmeier, Andy Heille, Rich Adamson, Marcus Bailey, Matt Bruce
December 02, 2023

Very efficient service. Very difficult to drive into the service bay. Very difficult to traverse the parking lot. The street to access the dealership is full of pot More

by RONBUSHLACK
Recommend Dealer
Yes
Employees Worked With
Kia
December 01, 2023

This dealership has always treated me like their #1 priority I'll be a return customer More

by brucebialka
Recommend Dealer
Yes
Employees Worked With
--Mackenzie Richardson
December 01, 2023

I got in right on time and they finished the work quickly. Staff was friendly and knowledgeable More

by Cpope298
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven shultz
December 01, 2023

Went in to get alignment fixed, still not fixed. Called dealership after purchasing car new. Was told to wait for next oil change (got scheduled 45 days out), then tried to charge me for the servi More

by wjvandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who did the service
November 30, 2023

Dropped off vehicle using key drop box. Picked up vehicle after work. In-and-out Dropped off vehicle using key drop box. Picked up vehicle after work. Was In-and-out during this appointment More

by Ryan.guffy
Recommend Dealer
Yes
Employees Worked With
Inconsequential
November 30, 2023

Appointment on time. Followed specific request to test battery ( because of age) . Ken kept us informed of the service department findings and recommendations of a new More

by HASKELLMULLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Fast, courteous, and accepted my competitors coupon for the work done. That was very nice as I didn’t read fully. Definitely will be back. More

by paul.wirth14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Tobin
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