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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,570 Reviews

2,570 Reviews of Luther Kia of Inver Grove - Service Center

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July 14, 2018

Adam was awesome Adam was very courteous over the phone and in person. I was impressed with his communication skills and customer approach when I brought my Kia in for More

by sahuckle30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jul 20, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

July 14, 2018

Overall experience I have used this dealership specifically for the last seven years and I’ve gotten two cars there, I often get both cars serviced here and I’m always m More

by Tymm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember them all, so many.
Jul 17, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 13, 2018

Simple oil change just the way they should be Made an appointment, arrived 5 minutes early, I got in as soon as I arrived, went to the waiting room and had a cup of Caribou Coffee and charged my p More

by Dave Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jul 17, 2018 -

Luther Kia of Inver Grove responded

Wow! Thank you, Dave, for sharing your recent service experience at Luther Nissan Kia! We strive to make everyone's experience seamless and worthy of 5 stars! We are so glad we achieved that goal with you. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 13, 2018

It was quick and very professional! I called the same day of service and got in for an oil change , the people there was very professional and helpful. I would recommend. More

by JASMINEDCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz
Jul 17, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating, Jasmine! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 12, 2018

Was very pleasant. Marcus was really helpful Very friendly staff. Marcus showed us the vehicles that we were interested in and had the knowledge to describe each vehicle. The service department More

by thealtfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny, Marcus Bailey
Jul 13, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent visit to Luther Nissan Kia is great to hear! We are so glad that Marcus, Nik and the rest of the LNK team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

July 12, 2018

Service to replace serpentine belt Was able to get same day appointment via online scheduling - called with some follows up information later in the day and got an estimate on the expec More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jul 13, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Sarah. We are pleased that your bill turned out to be less than expected and that your car is running great. Adam and his team will be happy to hear your kind words! Thanks for sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 12, 2018

Great price They are always quick with their services and a decent price for oil change. However they do try to get you on the simple things like air filters whic More

by eschwant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jul 13, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! I will pass your feedback on to our service manager. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 11, 2018

Short wait Brought my Rogue Sport in for the first oil change. Service was quick, I waited. Read my book and had a water they provided. All the service guys More

by AJ467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin, Michael Wagner
Jul 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars and the kind words! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 11, 2018

Taylor took my concerns seriously Since I bought the car I've been complaining about how loose the power steering is in that the alignment feels off when you're going faster than tryi More

by andresg54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 11, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Taylor listened well, and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

July 11, 2018

Excellent customer care If you want great service with excellent communication this is the place to get your car serviced. Rental cars are very top of the line, and almost wa More

by kevin.lamminen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 11, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Ken Graf and his team provided service worthy of 5 stars. Thank you for sharing and for your recommendation. Stop in and see us again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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