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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,576 Reviews

2,576 Reviews of Luther Kia of Inver Grove - Service Center

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July 12, 2018

Service to replace serpentine belt Was able to get same day appointment via online scheduling - called with some follows up information later in the day and got an estimate on the expec More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jul 13, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Sarah. We are pleased that your bill turned out to be less than expected and that your car is running great. Adam and his team will be happy to hear your kind words! Thanks for sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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July 12, 2018

Great price They are always quick with their services and a decent price for oil change. However they do try to get you on the simple things like air filters whic More

by eschwant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jul 13, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that we earned that rating with you and appreciate you sharing! I will pass your feedback on to our service manager. Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 12, 2018

Was very pleasant. Marcus was really helpful Very friendly staff. Marcus showed us the vehicles that we were interested in and had the knowledge to describe each vehicle. The service department More

by thealtfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny, Marcus Bailey
Jul 13, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent visit to Luther Nissan Kia is great to hear! We are so glad that Marcus, Nik and the rest of the LNK team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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July 11, 2018

Excellent customer service Customer service advisor Mike and Colin are wonderful to work with. Always a pleasure doing business with them. They are very friendly and prompt to g More

by casmith_6605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin, Michael Wagner, Tom Hagmeier
Jul 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that our service team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 11, 2018

Short wait Brought my Rogue Sport in for the first oil change. Service was quick, I waited. Read my book and had a water they provided. All the service guys More

by AJ467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin, Michael Wagner
Jul 11, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars and the kind words! We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 11, 2018

Taylor took my concerns seriously Since I bought the car I've been complaining about how loose the power steering is in that the alignment feels off when you're going faster than tryi More

by andresg54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 11, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Taylor listened well, and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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July 11, 2018

Excellent customer care If you want great service with excellent communication this is the place to get your car serviced. Rental cars are very top of the line, and almost wa More

by kevin.lamminen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 11, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Ken Graf and his team provided service worthy of 5 stars. Thank you for sharing and for your recommendation. Stop in and see us again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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July 10, 2018

Service Car was returned earlier than expected and washed for me. Staff was excellent to work with and the accommodations were nice. Would return to this deal More

by FISCHERDIANE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
Jul 10, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Stars, Diane! We are glad that your service was completed promptly and our staff was excellent to work with! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 10, 2018

Fast and friendly service The employees were very polite and helpful. The serivice itself was fast, and I am pleased with their work. I had arrived a little earlier than my tim More

by kelly.iwamoto7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Scott Nemitz
Jul 10, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Kelly. We are pleased that our service team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

July 10, 2018

Great service Always have great service here. I enjoy the clean waiting room with drinks and snacks while you wait, and everyone is very friendly. A nice change More

by kathrynwhite55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz
Jul 10, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that our team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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