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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,570 Reviews

2,570 Reviews of Luther Kia of Inver Grove - Service Center

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June 28, 2018

Excellent Service Had an issue with our 2006 Kia Spectra that had been going on for over two years. Check engine light would come on every six months and several things More

by duane.kappes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jul 05, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Adam Bistodeau and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 28, 2018

Kia service appt Ken was very nice to work with. Provided a rental so I would not have to sit for hours, much appreciated. Called immediately when car was done. Thanks More

by BECKY_OBERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 05, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Ken Graf and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 28, 2018

Very satisfied Customer service was very pleasant, overall service with my car was awesome. They got me in the time I arrived, and I didn't have to wait very long. More

by ginwats01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Kathy Heitzinger
Jul 05, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

Jul 05, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 27, 2018

Recall service Helpful and friendly staff. Service was excellent. Since I waited for car, estimate for time involved for service was spot on. Note: in the future, i More

by nness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jun 28, 2018 -

Luther Kia of Inver Grove responded

Thank you for your comments and the 5 stars! We are happy that you found your experience to be friendly and efficient. Please know that I will pass your feedback on to the management. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 27, 2018

1st oil change new Nissan rogue Had an appointment and took about as long as I expected. Half hour. But when the vehicle was done I happened to be in the restroom. I was sent a text More

by EGERER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Jun 28, 2018 -

Luther Kia of Inver Grove responded

Thank you for the candid feedback on your experience with service at Luther Nissan Kia. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. Congratulations on your purchase, and thank you for the opportunity to work with you. If you would give us another chance to earn your service business, we would like to make it right with you. Please feel free to call me or email at your earliest convenience. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 26, 2018

Kind, respectful, prompt. Prompt service when I arrived, explained timeline of service and nailed it. Explained future service needs without being pushy. All around kind and ni More

by HEATHERLABS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz
Jun 27, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Scott Nemitz, Greg Isham and their team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 26, 2018

Great service Love getting my car repair services/oil changes here. They have honest, hard workers who get the job efficiently and quickly. I dont bring my car anyw More

by jmkadlec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 27, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind words, and the 5 stars! We are so glad that you have found your experiences in our service department to be honest and efficient! We appreciate your loyalty and for sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 26, 2018

Oil change and tires rotate Excellent and phenomenal staff!! Excellent and phenomenal staff!!Excellent and phenomenal staff!!Excellent and phenomenal staff!!Excellent and phenome More

by kmsmyth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin
Jun 27, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 26, 2018

Oil change and tire repair Excellent and fast service!! I appreciate the fact that my contract was reviewed and I was able to get the details of all further services needed. More

by shoshell94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Heitzinger
Jun 27, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 26, 2018

Great service The team at inver grove Luther nissan Kia is top notch. They are always helpful, professional and efficient. I am always happy to come here. More

by JEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz
Jun 27, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that our service team provided service worthy of 5 stars. Thank you for your business and for sharing! Stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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