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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,663 Reviews

2,663 Reviews of Luther Kia of Inver Grove - Service Center

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June 02, 2018

Excellant Job I was in the shop right on scheduled time and out five minutes early. Great job and friendly personnel. Thank You the great service Job! More

by kbestul63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wagner
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

The only dealership I will use for my Murano. Adam and his team are always friendly and professional. Adam explains why something (part or service) is needed and is always helpful when I have a qu More

by Mymurano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind words and vote of confidence in Adam Bistodeau! We appreciate you sharing and look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

Recalls. Alignment. Excellent service I have bought two cars from Luther. I have always had excellent service. I have never had a negative experience. Everyone has always been genuinely fr More

by mary72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Mary. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

Quality service with kind & knowledgeable peopl I thought the service center was pleasant. They had complimentary snacks, water and coffee. They were efficient and affective at explaining what neede More

by michelsen21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Taylor Minners and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 01, 2018

courteous and quick It was easy to schedule and timely, staff was friendly and efficient, the service was done quickly and the waiting area comfortable and the car wash m More

by darlene.scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jun 04, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Darlene. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Maitenance service for 15,000 mi My experience was exactly as described: time involved was exact, friendly and knowledgeable service reps and a comfortable waiting area with free sna More

by jennmcq2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thanks, Jen! We are happy that you found your service visit at Luther Nissan Kia to be what you expected and comfortable, too! Stop in again soon, we look forward to serving you again! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

two task only one was done I brought my car in for a oil change and tire rotation before I got to the dealership I had marked one of the front tires after the service work was c More

by c1e2e2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember the name of the service person
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your recent service visit at Luther Nissan Kia. I will be sure to share you feedback with the service manager. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

poor radio worst radio Ive seen, no am 1 fm, service dept says that is the way it is, sales go service bad, dont care about customer More

by carfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Luther Kia of Inver Grove responded

I apologize for your recent visit with us. Please know that I will pass this information on to management. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Electrical switch They got me in. Diagnosed the problem. Communicate. Excellent. Ordered my part. & waiting to install With out worries Can go in there confiden More

by ROBERTSTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

May 31, 2018

Great customer service I went in to get an oil change and to ask questions about a clutch job coming up. The service reps and technicians I talked with were very knowledgeab More

by TKESTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez, Adam Bistodeau
Jun 01, 2018 -

Luther Kia of Inver Grove responded

Thank you for sharing your recent service experience with Adam Bistodeau and Christian Lopez. We are so glad you found them to be knowledgeable and extremely helpful! We look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

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