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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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May 03, 2016

great serivce nik rules the perfect helper he knows what you need and gets to it and quick too.they take good of your car and checked from top to bottom More

by tjskia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 04, 2016 -

Luther Kia of Inver Grove responded

Thanks for the great review about Nik Novotny in our service department at Luther Nissan Kia! We appreciate you sharing and look forward to serving you again soon! I'll be sure to share you kind words with Nik and his team. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

May 02, 2016

I brought my car in today & the service was great. I brought my car in today for a oil change, Nik did a awesome job, the service was great & my tires were rotated.The service is always friendly & poli More

by Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
May 02, 2016 -

Luther Kia of Inver Grove responded

We are so glad that Nik and the service team provided you friendly and polite service. Thank you for sharing your experience. It means alot to us! We really appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 29, 2016

Excellent Communication Brought my vehicle in for an oil change and an issue with the main air flow intake. During the overall vehicle inspection done by the technician he fo More

by Terry608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Apr 29, 2016 -

Luther Kia of Inver Grove responded

Thank you for the kind review, Terry! It sounds like Mark, our technician, and Nik Novotny were helpful and thorough, when they serviced your vehicle. We are so pleased that you are happy with your experience here at Luther Nissan Kia. We wish you many happy miles in your car and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 28, 2016

Great Communication and Fast Work Brought car in due to grinding noises. Got tranny replaced under warranty. LNK kept me informed on progress which took only 2 days only to finish. Gre More

by RockieLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Apr 29, 2016 -

Luther Kia of Inver Grove responded

Wishing you many more years in your "like new" car! We are pleased that our service department, along with Adam Bistodeau, did a great job for you when you were having transmission issues. Thank you for sharing this nice review! Stop in to visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 27, 2016

Great customer service Nice and friendly customer service great dealership go to quality work no overage on pricing answers all your questions good about giving you advice v More

by frank921w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Apr 29, 2016 -

Luther Kia of Inver Grove responded

Thank you, Frank, for your kind review. We are so happy that Nik Novotny, and our service team did a great job for you! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 27, 2016

willing to help work done well and on time' friendly people. accommodating and good explanation of the work to be done and how much it would cost to complete More

by curtmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Luther Kia of Inver Grove responded

Good Afternoon Curt, It sounds like we provided you a friendly and helpful service experience. Thank you for sharing! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 23, 2016

Great service!!! Wonderful service. My guy came and explained everything to me while they were fixing my car and provided great information for the questions I had. No More

by Peg Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing your experience with Greg Isham in our service department. We are pleased that you had an awesome experience and that all of your questions were answered clearly! You made a great choice in getting the extended warranty. I will pass along that information to our finance department. We appreciate your business, Peg! Stop in and visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 20, 2016

Routine scheduled service and recall hood latch repair All my scheduled service visits have been excellent - fast, detailed and done well. The hood latch recall repair did not increase my wait time. My r More

by jeh35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Apr 21, 2016 -

Luther Kia of Inver Grove responded

Knowing that you have received excellent service during your visits to our service department at Luther Nissan Kia, is great to hear! We appreciate your business and for sharing this kind review. Please stop in to visit again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 20, 2016

Great Service Great service. After searching for the best rate for new breaks, they gave me a straight forward price, that was the most reasonable rate I found. V More

by Versa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing, your recommendations mean a lot to us! We are so glad that Greg Isham and our service department did a great job for you. We wish you continued enjoyment in your Nissan Versa and hope to see you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

April 18, 2016

Oil Change Adam was very helpful. Got both our cars in and out ahead of schedule. He is a real asset to your organization and we appreciate his great service. More

by Bruce Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Nik Novotny
Apr 18, 2016 -

Luther Kia of Inver Grove responded

Thank you, Bruce, for sharing this kind review! Both Adam Bistodeau, and Nik Novotny, are assets to our service team and our dealership wouldn't be the same without them. We appreciate your business and look forward to seeing you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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