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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,577 Reviews

2,577 Reviews of Luther Kia of Inver Grove - Service Center

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January 11, 2016

Great service! Fast! Friendly! Thorough! Got in right away. Really appreciate their work before the visit - reminders, and consensus on what will be done. Walk in, shake hands, pass the key More

by jeh35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Jan 12, 2016 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your service experience with Nik Novotny and the time you spent here. Stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 08, 2016

What a wonderful and friendly service!!! Very friendly and professional. I also like the time manner I definitely recommend to my friends coworkers and families as one of the best service pro More

by Abiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 11, 2016 -

Luther Kia of Inver Grove responded

We would like to thank you for your recommendations and for this kind review. Our team of professionals is dedicated to providing you and everyone else who visit Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Greg Isham helped to make your experience such a positive one. Have a wonderful day! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

January 07, 2016

Oil Change and Windshield Washer adjustment Went in for 2nd oil change, and to have Washers Nozzles adjusted since they sprayed too low, and weren't effective. Although I didn't have an appoint More

by johnstendahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Stensrud
Jan 08, 2016 -

Luther Kia of Inver Grove responded

Thank you for sharing your great review with us, John! We really appreciate it. We are happy that Greg Isham and Tom Stensrud were able to help you in a timely manner. We strive for excellent service every day and are glad they made the extra effort for you! Have a super day and stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 25, 2015

Service I brought my 2013 Kia Optima in for the 60,000 mile service and needed to wait while the work was being done so I expected to be there for awhile. Th More

by sanny78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Dec 26, 2015 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our service department! We are thrilled that you enjoyed your experience with Adam Bistodeay. We will be sharing your feedback amongst our team. We wish you continued enjoyment of your Kia Optima. Please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 24, 2015

Fast Oil change I brought my Pathfinder in for an oil change like I have done many times in the past. I bought a pop and before I got halfway through drinking it the More

by lensduece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason "Chico" Haskins
Dec 26, 2015 -

Luther Kia of Inver Grove responded

Speedy and efficient are great qualities to have in a service department. We're so glad Jason "Chico" Haskins and his service team provided that to you! Thank you for being a loyal Luther Nissan Kia client. We appreciate your business! Best Regards, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 22, 2015

So efficient & friendly Oil change appt once again! The service people are always so friendly, approachable, and efficient. They will let you know if there's any issues and take care of you as needed. I More

by Jkopelke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dont know name of guy who worked on my car, but I'd love to give him a great recommendation!
Dec 26, 2015 -

Luther Kia of Inver Grove responded

Thank you for your kind review! We are so glad that Greg Isham and our service technician did a good job for you. We appreciate the positive feedback and will be sure to share it with the team! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 22, 2015

Scheduled oil change I scheduled a oil and filter change for my Kia Sportage and I had noticed that my wiper blades were bad and the service techs were nice and offered to More

by Carriean456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Nik Novotny, Kathy Heitzinger
Dec 26, 2015 -

Luther Kia of Inver Grove responded

It sounds like our service team, Kathy Heitzinger, Adam Bistodeau and Nik Novotny did a great job for you! It is what we strive for each and every day. Thank you for sharing! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 16, 2015

First oil change The first oil change was set up before I drove off the lot with my new Rogue. This service was performed quickly and my vehicle was clean and fresh f More

by Savannah
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Boogren
Dec 17, 2015 -

Luther Kia of Inver Grove responded

Savannah, Thank you for sharing your service experience at Luther Nissan Kia with us! We are glad that Dave Boogren and our service department got your service done quickly and well! Enjoy your new Rogue and stop in again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 15, 2015

Oil change Excellant service. Prompt and courteous. Explained about a minor problem with the car and the cost to repair but no pressure to do then. Asked if they More

by 1934myron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
Dec 15, 2015 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Tom Stensrud provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

December 11, 2015

Light switch out $80 for bulbs. We bought car and warranty from Luther. Light switch went out causing head light bulbs to supposedly burn out, yet they worked intermittently on the More

by Ksimones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Wagner
Dec 14, 2015 -

Luther Kia of Inver Grove responded

We are sorry to hear that you are unhappy with your experience in our service department at Luther Nissan Kia. We strive to ensure that our customers are happy each time they visit our store. Please contact me at your earliest convenience so we can chat more about it. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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