Luther Kia of Inver Grove - Service Center

Oil change. Good experience. Prompt and courteous very good about informing me about what was going on. Gave the car a very through check over. Car washed and on Good experience. Prompt and courteous very good about informing me about what was going on. Gave the car a very through check over. Car washed and on my way. More

Luther is the best Customer service is excellent and the technicians know what they are looking at. Awesome work and can't think of anything that is wrong here. Luther y Customer service is excellent and the technicians know what they are looking at. Awesome work and can't think of anything that is wrong here. Luther you rock! More

Awesome Adam was awesome! He did a good job explaining the service that was done and service that needed to be done in the future! This is my wife's car and I Adam was awesome! He did a good job explaining the service that was done and service that needed to be done in the future! This is my wife's car and I'm very pleased that your Dealership makes Her car safe and sound ! Thank You! More

My 2nd regular service for my 2015 Altima. Great! As usual, treated great, done fast, and well. Everything explained clearly. Like the friendly care and attention to detail on a car I really care ab As usual, treated great, done fast, and well. Everything explained clearly. Like the friendly care and attention to detail on a car I really care about. More

Top Notch Service I had an appointment for basic oil change. They got me in ahead of schedule, completed an upgrade service transition to synthetic oil, and a free car I had an appointment for basic oil change. They got me in ahead of schedule, completed an upgrade service transition to synthetic oil, and a free car wash. I also enjoy the Caribou coffee in the waiting area. More

Great Experience. Chico Haskins kept me apprised of how service was going during my Tuesday evening appointment. It was getting late and they were unable to resolve th Chico Haskins kept me apprised of how service was going during my Tuesday evening appointment. It was getting late and they were unable to resolve the one issue - I was given a car to go home. The next day they told me the car part would not arrive until Saturday. I needed to go out of town on Friday - Chico told me to use the loaner and he would let me know when the vehicle was ready. He called me on Monday to let me know that it would be ready on Tuesday and that he would call me when work was finished. He called me Tuesday afternoon to let me know it was ready. I so appreciated the regular communication. This is the first car that I have owned (driving for 40 years)which I have used a dealers' Service for maintenance. The Luther Kia experience has been excellent. More

30,000 service mile Experience was great. Everything was done on time as promised. I even got the advertise discount. I always had good experience with service. Not s Experience was great. Everything was done on time as promised. I even got the advertise discount. I always had good experience with service. Not so much from the sale side. More

Recall 2012 KIA Sportage Had appointment got in early and excellent customer service from a new employee Chico also excellent customer service from Tom Stensrud They also re Had appointment got in early and excellent customer service from a new employee Chico also excellent customer service from Tom Stensrud They also recommended and explained a few things I should consider doing since they did a total look at the car besides doing the recall. The price was reasonable. Personal customer service is the key. They even sent e-mail reminder. We always request "no car wash" they do not always follow through...but they stopped the employee before it went through this time. Most people expect a free car wash. thanks More

Service Efficient, professional. Washed my car while I waited. Adam made me feel like I was an important part of his day. Service was flawless. Great atmosphe Efficient, professional. Washed my car while I waited. Adam made me feel like I was an important part of his day. Service was flawless. Great atmosphere to wait for repair. More

Great Team Never been disappointed with a Luther dealership. There Kia franchise in Inver Grove Heights, Minnesota is no exception. Moved my service from another Never been disappointed with a Luther dealership. There Kia franchise in Inver Grove Heights, Minnesota is no exception. Moved my service from another Twin Cities Kia dealer. Felt like I was moving into a different century. But they don't interfere with their personal touch. Congratulations! More