Luther Kia of Inver Grove - Service Center

Transmission replacement I heard a sound from my Nissan Altima's transmission, so I took it to Luther Nissan to be checked out. The service department took the car to diagnose I heard a sound from my Nissan Altima's transmission, so I took it to Luther Nissan to be checked out. The service department took the car to diagnose the problem. The service department came to talk to me an hour later in the waiting room and told me it was definitely the transmission. My car is 7years old and has 79000 miles on it, so I am thinking, this is going to hurt financially. The service man told me they had already talked to Nissan and gotten approval to replace the transmission under warranty. They wanted to keep the car so they could have the work done by the end of the next day. They gave me a loaner car at no charge and I was on my way back to work in less then an hour and a half. No hassle, nothing but totally impressed. I told the service man I was impressed and very pleased. The next day, before 2 PM, I got a phone call saying my car was ready to be picked up. That was less then 24 hours from the time I left the shop the day before. My whole experience at Luther Nissan was pleasant and impressive. I definitely will recommend Luther Nissan to my friends and anyone who needs service. More

Oil change Great dealership, great service from Nik! I always enjoy coming in for service as the people are friendly, efficient and I get to see Igor too! Great dealership, great service from Nik! I always enjoy coming in for service as the people are friendly, efficient and I get to see Igor too! More

Many Thanks to the entire staff Many Thanks and kuddos to the entire staff of Luther Nissan for consistently being prompt and curtious when I have been there with my car for sales an Many Thanks and kuddos to the entire staff of Luther Nissan for consistently being prompt and curtious when I have been there with my car for sales and service.You all are doing a great job!I have referred many people there because of how satisfied I have been. Sincerely, Rosemary Kuntz More

Simply amazing service! Just left the dealership extremely happy as usual! The entire team is very polite and efficient. On top of that...their new coffee machine is da bomb! Just left the dealership extremely happy as usual! The entire team is very polite and efficient. On top of that...their new coffee machine is da bomb! Keep it up guys! Thanks, Silvio More

Improved service since last year On my first trip to this dealership I wished I hadn't gone: Service was slow, people were rude, coffee was stale... basically everything you hate abou On my first trip to this dealership I wished I hadn't gone: Service was slow, people were rude, coffee was stale... basically everything you hate about going to a dealership. Maybe it was just a bad day at the office (for everyone), but I had such a bad experience that, for my next oil change, I drove all the way down to Burnsville's Walser Nissan so I could avoid this place. Fortunately, things are much better now and I'm glad I gave Luther Nissan Kia a second (and third, and fourth) chance. I don't know what changed internally with management, but employees are nicer/happier, the process is smoother, and the waiting room is cleaner than on my first trip. It seems with every return things just keep getting better. If they keep improving, I may have to buy a new truck here some day. More

Great Service Not only do you have a shuttle to promptly and conveniently drop me off and pick me up at work, your service department is efficient. I brought my car Not only do you have a shuttle to promptly and conveniently drop me off and pick me up at work, your service department is efficient. I brought my car in for a 15,000 mile service and was recommended to get some additional work done. Some people would see that as gouging but I see it as pride in the thorough work that the mechanic does. And to top it off, they cleaned my car inside and out. Its always a pleasure doing business with you! More

Adam is top shelf - very efficient and helpful. Adam not only fixed an obvious repair but also discovered a problem with my brake fluid and repaired that as well. This is exemplary service when the Adam not only fixed an obvious repair but also discovered a problem with my brake fluid and repaired that as well. This is exemplary service when the technician looks at all aspects of the car to check on other potential problems. When I called to check on my car, Adam was always available, and kept me up to date at all times while my car was being serviced. Your new coffee maker is fantastic also, best decaf coffee I've had in a while! More

Recall I. Was very satisfied with the service and overall customer service and employee Brad explanation of service done thanks so much for your help Kenneth I. Was very satisfied with the service and overall customer service and employee Brad explanation of service done thanks so much for your help Kenneth More

Great Service I love my Kia Sportage! I liked working with the sales person at Luther when I bought the car. When I bring the car in for service they always treat I love my Kia Sportage! I liked working with the sales person at Luther when I bought the car. When I bring the car in for service they always treat me like they want me to come back. They are always very professional and patient about explaining things. I would definitely recommend this dealership. When I'm ready to buy a new Kia, the first place I would look is Luther Kia. More

Superior customer service! Luther Nissan has been servicing my Altima since 2011 even though I purchased the car elsewhere. I have had nothing but positive experiences with the Luther Nissan has been servicing my Altima since 2011 even though I purchased the car elsewhere. I have had nothing but positive experiences with the service department. Recently I had a flat tire which was damaged beyond repair and realized that I needed to replace at least 2 of my 4 tires, which were three years old and in relatively good shape. I called the dealership and was given excellent advice from Nate in the parts department, who advised me that I should purchase the same brand but did not need to replace all four tires. I got in the next day and was greeted by Adam with a smile and handshake. I returned later to pick up a freshly washed vehicle with matching new tires on the front wheels, all at a price less than I was quoted by a "discount tire dealer". I am very pleased and would highly recommend Luther Nissan! More