Luther Kia of Inver Grove - Service Center

Always a Pleasant Experience I purchased a few cars from this dealership and have had service done, more so recently, because my car is five years old but they always are spot on I purchased a few cars from this dealership and have had service done, more so recently, because my car is five years old but they always are spot on with the time they estimate the repairs will take and keep their word on the estimates of the repairs. They have kept many of the same staff for the past six years which is a great sign and makes you feel secure as a customer. Mike Wagner is always pleasant, and I never feel pressured with him to add on more to my repair bill! More

AWESOME Service at Luther!! Awesome! Awesome! Awesome! I can't express enough how AWESOME the service is at Luther Nissan Kia! I have had two (new) Nissan Rouges. Both transmissions went out - therefore I can't express enough how AWESOME the service is at Luther Nissan Kia! I have had two (new) Nissan Rouges. Both transmissions went out - therefore towing and service needed. I find it stressful when my vehicle breaks down. But Luther service was so great to work with. The service guys kept me informed. I needed a loaner car - the process was seamless. I just picked up my Rouge from service (bush-stabilizer) and the pick-up was literally minutes! All covered under warrenty; loaner car was great; a "runner" pulled my car up the the front door. Keep up the great work Luther!! More

Poor Poor Customer Service Again and last time I will come to service my Kia with you guys. Came into service area to drop off my car and again stood their like a dummy and seem Again and last time I will come to service my Kia with you guys. Came into service area to drop off my car and again stood their like a dummy and seem like no one wanted to help me. A couple of minutes later I actually had to go ask for service while all service rep just sitting or standing there. Not one word saying "WE'LL BE RIGHT WITH YOU SOON". That would of made the five star. I have come here many times expecting customer service to change and actually serve us and make us comfortable. NOPE. If there were -5 star I would have chosen that. I won't be coming there anytime soon and definitely spreading the word to go somewhere else other than Luther Nissan in Inver Grove Heights. More

Nik was excellent Got my first oil change done on my 2015 optima sxl...my brakes have been squeaking but they didn't when I was there. Nik explained to me even though t Got my first oil change done on my 2015 optima sxl...my brakes have been squeaking but they didn't when I was there. Nik explained to me even though they didn't squeak while I was there and the end up squeaking again to just call and set an appointment to drop it off and they will take care of it More

Quick, helpful and friendly Accurate with the time estimation and a very friendly enviroment. I have nothing bad to say. They were very helpful and I would definitely recommend Accurate with the time estimation and a very friendly enviroment. I have nothing bad to say. They were very helpful and I would definitely recommend them to others More

Exemplary customer service We have had nothing but great service at Luther Nissan. At our last visit we had an issue regarding whether or not a maintenance issue fell under our We have had nothing but great service at Luther Nissan. At our last visit we had an issue regarding whether or not a maintenance issue fell under our warranty. Our service advisor- Greg Isham- went above and beyond and fought for us. He kept us up - to - date on the situation and did what he could to help us out. We really appreciated all his time and effort and will continue to use Luther Nissan. More

World Class First class service and treatment from start to finish. Could not be happier with my visit to Luther Nissan. Pricing seemed fair and the staff extreme First class service and treatment from start to finish. Could not be happier with my visit to Luther Nissan. Pricing seemed fair and the staff extremely professional. More

service visit Had a 30,000 mi check up, all was well except I had an oil leak and had to bring my Murano back for a fix. No excuse for not checking this and corre Had a 30,000 mi check up, all was well except I had an oil leak and had to bring my Murano back for a fix. No excuse for not checking this and correcting before I picked the vehicle up the first time. More

Mike is the best! I have been coming to Luther Nissan for service on my Nissan for 7 yearss. Every single time I come in Mike is always there ready to help, always so p I have been coming to Luther Nissan for service on my Nissan for 7 yearss. Every single time I come in Mike is always there ready to help, always so positive and kind. He is always honest and looks for the most economical way to get the job done. I have never felt pressured into anything and I have always felt he has my best interest in mind with every interaction. Mike's exceptional service will keep me a customer at Luther Nissan for everything from oil changes to buying new vehicles. I can't say enough great things about him.. Mike is simply the best!!! More

Trustworthy and professional I appreciated the friendly and helpful atmosphere. Adam also worked to get me the lowest price by itemizing the services needed for my car. It was a I appreciated the friendly and helpful atmosphere. Adam also worked to get me the lowest price by itemizing the services needed for my car. It was all completed a lot sooner than I expected and at a fair price. The waiting room also had some positive improvements. More