Luther Kia of Inver Grove - Service Center

Awesome Job Great place to bring my car, from handing them my car keys until handing it over to me. It's just awesome. Service staff very good. Great place to bring my car, from handing them my car keys until handing it over to me. It's just awesome. Service staff very good. More

Thanks Adam and Scott It was a recall notice. Thank you Nissan. I got in and got out and my car needed a wash really bad, so thanks for that! It was a recall notice. Thank you Nissan. I got in and got out and my car needed a wash really bad, so thanks for that! More

Great! This place is awesome! The level of customer service is superb, well done! I will be a customer for a very long time! Thank you! This place is awesome! The level of customer service is superb, well done! I will be a customer for a very long time! Thank you! More

Great Service Excellent service from Mary, She was very professional, helpful and friendly. She answered all my questions. Keep up the Great Customer Service and Excellent service from Mary, She was very professional, helpful and friendly. She answered all my questions. Keep up the Great Customer Service and Quality Work! More

Rear Wiper blade replacement I been doing business with this dealer since 2006 when i bought my pathfinder and till this day i was satisfied with your work.But today i came to rep I been doing business with this dealer since 2006 when i bought my pathfinder and till this day i was satisfied with your work.But today i came to replace my rear wiper blade and the cost was around $20 and i was ready to pay and the service person came to me and told me the wiper was moving other way and asked me another $70 to repair it which he said it needs to be removed and fix it other way which sounded very weird to me and i asked him not to do anything and i drove it to a local repair shop near to my home and he charged me $20 and all he had to do is rotate the wiper unit other way and tighten it which worked fine.My service appt confirmation code is X01B1KTKRR.I don't know the gentleman's name who worked on my car.But i suggest you to look into this issue and not to charge anyone more than what it requires. Thanks Sivakumar Rajappan More

Great Service Wonderful experience at the Luther Nissan KIA in Inver Grove Heights! Prompt attention when I arrived, fast and courteous service. Brad and Mary we Wonderful experience at the Luther Nissan KIA in Inver Grove Heights! Prompt attention when I arrived, fast and courteous service. Brad and Mary were excellent. More

Love this place I really appreciate the customer service at this dealership. It's always speedy and thorough, and I love that my car is clean and shiny when I leave. I really appreciate the customer service at this dealership. It's always speedy and thorough, and I love that my car is clean and shiny when I leave. There have been times when I've tried to get service done elsewhere in order to save a little bit of money and have regretted it every time that I haven't gone to Luther Nissan Kia. I originally bought my car here in 2009 brand new and it was the best car buying decision I've ever made. I highly recommend them for sales and service. The only reason I didn't give them 5 out of 5 stars for overall experience is for 2 reasons.. The first is that it takes a while to get an appointment because they are so busy. The second is that they no longer offer free car rentals. With having to wait so long for an appointment, it's hard to find a time that I can sit and wait for it to be done unless it's late at night. They used to offer a free car rental which made this a lot easier. Oh, and Mike in the service department is the best! More

Service Repairs WAY TOO EXPENSIVE The people here are friendly. No question. And, I can't speak on the car buying experience. But, I would avoid any service repairs there. They put The people here are friendly. No question. And, I can't speak on the car buying experience. But, I would avoid any service repairs there. They put in one stud that was missing on my front left wheel. From everyone else I spoke with, this should have been cheap, quick and easy. Apparently, that was not the case. Took almost 2 hours and I was gouged for almost $150. When I asked how everything went at the end, the representative explained to me that the stud was really bad and needed to be replaced. Good to know….EXCEPT there was no stud there to be replaced in the first place. A stud was added, not replaced. Anyway, I'm sure the work they did was fine, it's just way too expensive. More

Service Prompt, thorough, don't push upgrades but keep you informed. Competitive. Free car wash. Always a pleasure to speak to May salesman Igor who I strongl Prompt, thorough, don't push upgrades but keep you informed. Competitive. Free car wash. Always a pleasure to speak to May salesman Igor who I strongly recommend if anyone is in the market. More

Thank you. I was well pleased this was as always a great experience. Mike was so caring to my needs for the car and getting the job done. I was well pleased this was as always a great experience. Mike was so caring to my needs for the car and getting the job done. Ms. Val Armstrong More