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Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,569 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,569 Reviews of Luther Kia of Inver Grove - Service Center
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November 11, 2014
Great service once again! Once again, the service personnel were friendly, efficient, and thorough. I was a bit early for my appointment and they handled my service in a very Once again, the service personnel were friendly, efficient, and thorough. I was a bit early for my appointment and they handled my service in a very timely fashion. I have NEVER had a bit of trouble on either the sales or service side of any Luther KIA associates. I would highly recommend them to anyone, and have already done so to some friends and family. More
by Jkopelke
November 07, 2014
Excellent customer service I went in to have my tire looked at. I was instantly greeted by Mary and she was get me in right away. When I found out I needed a new tire, she had a I went in to have my tire looked at. I was instantly greeted by Mary and she was get me in right away. When I found out I needed a new tire, she had a few options written out for me to compare and set me up with a loaner car, because it could not be fixed until the next day. She was pleasant and helpful throughout the whole process. Greg called early the next morning to say the work had been completed. It was a quick/smooth process. Thanks! More
by Cbris B.
Employees Worked With
November 06, 2014
Alwas great service You got a great supervisor in your service Dept. in Greg Isham. Very friendly and always comes over to say hello. Also Mary Cerecedes who sign me u You got a great supervisor in your service Dept. in Greg Isham. Very friendly and always comes over to say hello. Also Mary Cerecedes who sign me up for my service was also very nice. She accommodated my schedule and squeeze me in the next day. Joe Todora More
by Bunc12
Employees Worked With
November 05, 2014
Excellent Service I brought my Kia Rondo in for its 3,000 mile preventive maintenance service and to get ready for winter driving. Mike Wagner advised me of additional I brought my Kia Rondo in for its 3,000 mile preventive maintenance service and to get ready for winter driving. Mike Wagner advised me of additional service he would recommend and it was performed. I am very satisfied with Luther's prompt and friendly service and will continue to have my auto service maintenance performed at Luther Nissan Kia. More
by gornicje
Employees Worked With
Michael Wagner
November 03, 2014
very happy with the work done Work was completed on time, first time - very happy with the work done. Waited at the dealer for the work to be completed - waiting area was clean and Work was completed on time, first time - very happy with the work done. Waited at the dealer for the work to be completed - waiting area was clean and comfortablre More
by Roland Guareschi
Employees Worked With
Adam Bistodeau
November 02, 2014
Thank you!! Mike and Adam took great care of me! Thanks guys! Very accommodating and made my experience enjoyable. Thanks for working with me to get my car back i Mike and Adam took great care of me! Thanks guys! Very accommodating and made my experience enjoyable. Thanks for working with me to get my car back in tip top shape! More
by jill.thorvig
Employees Worked With
Mike Kelly, Adam Bistodeau
November 01, 2014
Fast Service and Inexpensive I always took my car to get oil changed at Jiffy Lube since it was near my work which cots me about $100 each time. Not only was it costly but the wor I always took my car to get oil changed at Jiffy Lube since it was near my work which cots me about $100 each time. Not only was it costly but the workers did not know how to use the functions in my car. Therefore I decided to take it to a dealership that specializes in the make of my car. The gentleman that helped me was friendly and very knowledgeable when I had questions. More
by w3056718
October 29, 2014
First Service of my new KIA Cadenza Greg Isham was my service advisor for my initial service of my new KIA. I had a 7:00AM appointment and was taken in on time. The work was completed mu Greg Isham was my service advisor for my initial service of my new KIA. I had a 7:00AM appointment and was taken in on time. The work was completed much sooner that I expected, and as I was waiting on site this was a nice surprise. All of the staff I encountered was very friendly and professional. I was very pleased with my experience and certainly plan to return here for the next service for my vehicle. More
by schulka
Employees Worked With
October 22, 2014
OIl Change I had my oil changed on 10/21/14 and all went well till i got home and went to install my new air filter that the tech said i needed. To find my air f I had my oil changed on 10/21/14 and all went well till i got home and went to install my new air filter that the tech said i needed. To find my air filter housing still open from when the tech checked my filter and also to find that one of my bolts to keep the housing closed had been snapped off and not replaced or mentioned to me. I still like going to get my oil change at this location since i bought my car here 4 years ago. Just wish i would have been told about the bolt and the tech would remember to finish the job. More
by pudge0382
Employees Worked With
Don't remember!
October 22, 2014
good overall experience Would have been rated a 5 but the car wash left wheels on vehicle dirtier than before service Expected they would be part of car wash, especially wit Would have been rated a 5 but the car wash left wheels on vehicle dirtier than before service Expected they would be part of car wash, especially with tire rotation included in service. More
by dennis.karhula
