Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,569 Reviews of Luther Kia of Inver Grove - Service Center
Third time in for same problem, a door rattle in a used Explorer. Twice they've assured me the problem is fixed and twice I drove out with the problem still there. To there credit, they have shown a sinc Explorer. Twice they've assured me the problem is fixed and twice I drove out with the problem still there. To there credit, they have shown a sincere interest in solving the issue which is why I recommend them. From the sales people, service managers, techs, and clerks - all have treated me well. Because of their commitment to customer satisfaction, I'm sure I'll shop their again for another vehicle. More
there was a bottle of alcohol in the back seat that was opened while the car was being serviced. There was a large amount missing and some was spilled on the seat. We found this to be a questionable incide opened while the car was being serviced. There was a large amount missing and some was spilled on the seat. We found this to be a questionable incident. Other than that, the service was very good and all personel were very friendly. More
You always do a great Great Job You tell me what is wrong with my car when I bring my car in to the shop . Thanks for visiting my car You always treat like a person not a number Which I like Keep up the g with my car when I bring my car in to the shop . Thanks for visiting my car You always treat like a person not a number Which I like Keep up the good work I like the way you treat me Thanks again More
I gave them a high rating because they got me in quickly for some non-urgent issues. They quickly fixed some little issues and got me in and out and boy, was the car clean both inside and out when it was for some non-urgent issues. They quickly fixed some little issues and got me in and out and boy, was the car clean both inside and out when it was returned to me. thanks! You always do a great job - always friendly and helpful even when you are really busy. More
I brought my car in for an oil change and because it was the first oil change since I purchased the car, it was FREE OF CHARGE. They also checked a few other thing that I asked about. I got right in as sch the first oil change since I purchased the car, it was FREE OF CHARGE. They also checked a few other thing that I asked about. I got right in as scheduled, the work was completed in a timely manner, and the service people were helpful and friendly. I definitely plan to go back and I will recommend Luther Nissan Kia to others. More
Service was good. Problem with auto was within the computer. Parts were ordered but not necessary. Service folks found this out via notice from KIA. I was out the door within two hours after adjustm computer. Parts were ordered but not necessary. Service folks found this out via notice from KIA. I was out the door within two hours after adjustment made to computer and fuel tank access door. Several weeks passed before problems were corrected. More
Service department goes the extra mile to explain what is needed and why, what can be deferred, and where it may be possible to cut costs. Courteous and quick shuttle service was provided when I had to leav needed and why, what can be deferred, and where it may be possible to cut costs. Courteous and quick shuttle service was provided when I had to leave my vehicle at the dealership unexpectedly. More
Excellent and professional service. I have had my Nissan's serviced here for many years. The work is done quickly and done right. Prices are good for the quality of work done. I really appreciate the Nissan's serviced here for many years. The work is done quickly and done right. Prices are good for the quality of work done. I really appreciate the car wash that even comes with an oil change. I highly recommend this dealership. More
Great service - always a nice experience. We drive the distance (from Forest Lake) because we've always been satisfied with the service Luther Nissan provides. The service advisors are knowledgeable, prof distance (from Forest Lake) because we've always been satisfied with the service Luther Nissan provides. The service advisors are knowledgeable, professional and considerate of my time. Highly recommended! More
I was promtply appointed for my routine service on my 2008 Nissan Rogue. I was told to ask for Greg which I did. Greg explained everything very thoroughly and the work was completed before the expected 2008 Nissan Rogue. I was told to ask for Greg which I did. Greg explained everything very thoroughly and the work was completed before the expected time. All went well. Thanks to all at Luther More