Luther Kia of Inver Grove - Service Center

Bought a 2011 Rogue-picked it up 3/28. Dealt with Jeff Nelson as salesman. It was the best price of 4 Dealerships I checked out Brought it back 3/30 for the Protection Package which was done in a timely Nelson as salesman. It was the best price of 4 Dealerships I checked out Brought it back 3/30 for the Protection Package which was done in a timely manner. Had to leave the vehicle and they provided me with a loaner car. Clean environment, friendly service. More

Outstanding customer service always! Very helpful and am glad I found Luther Nissan. Every experience has been great so far! Always have great coupons as well. Greg always takes the time to explain what glad I found Luther Nissan. Every experience has been great so far! Always have great coupons as well. Greg always takes the time to explain what is going to be done and what should be done to service my vehicle. More

They took very good care of me and my car! I was very pleased with their service. I had asked them to check on all major functions of my car along with the oil cahnge because my car is reaching the warra pleased with their service. I had asked them to check on all major functions of my car along with the oil cahnge because my car is reaching the warranty limits.. They did that for no extra charge. I appreciated that. I gave me tremendous peace of mind! Thanks. More

I came in for a oil change, they seen I had a recall on my sorento ask me if they could do today seing I was there, they did the recall and I was on my way in just over a hour that was great, I would had t my sorento ask me if they could do today seing I was there, they did the recall and I was on my way in just over a hour that was great, I would had to make another apointment and come back this way it was one stop shopping, thanks to all. More

I would rate this NISSAN dealership as excellent in customer service. I had an oil change, tire rotation, and wiper blade replacement. It was a very pleasant experience; the staff are efficient, fast customer service. I had an oil change, tire rotation, and wiper blade replacement. It was a very pleasant experience; the staff are efficient, fast, and friendly. I would highly recommend this dealership's service center. More

We brought our 2008 Kia Sedona in for a recall part on the sliding door. This part went just fine. The problem is the windshield has an air leak and the Kia Service person told us that the windshield w the sliding door. This part went just fine. The problem is the windshield has an air leak and the Kia Service person told us that the windshield was not an original Kia part and that we must have had the windshield replaced! We bought this vehicle brand new from Luther, never had the winshield replaced, and they want us to prove to them that we never replaced it? They keep records of everything so you would think that they should figure it out. Pretty disturbing if you buy a new vehicle that it should have the OEM glass. More

i was in to get my 30,000 mile service they gave me a rental so i din't have to take off work and there was no charge they did the work in a timely matter and then they wwashed and waxed my car ive bough rental so i din't have to take off work and there was no charge they did the work in a timely matter and then they wwashed and waxed my car ive bought 3 car from this dealler and ive been very happy with everything they have done and trust me im a picky person and othere dealer are always playing games trying to get as much money as they can but this dealler saved me money by not charging me for unessaary preventive maint that didn't need to be done the estimation was $412. i ened up paying only $334 thanks dave More

I do have a little problem, On the back of the Kia Sportage, I thought I had a salt build up on the window hinges, Nope! After I had my husband look at it he found out that the paint is peeling off. Sportage, I thought I had a salt build up on the window hinges, Nope! After I had my husband look at it he found out that the paint is peeling off. I did ask Adam to take special attention to that area when they washed it! Nothing was said to me about it. I was disappointed that they did not pick that up. So now is the Big Question- How can I get this problem fixed? It looks awful what is suppose to be black hinges are now peeling off and turning a white color..... More

Third time in for same problem, a door rattle in a used Explorer. Twice they've assured me the problem is fixed and twice I drove out with the problem still there. To there credit, they have shown a sinc Explorer. Twice they've assured me the problem is fixed and twice I drove out with the problem still there. To there credit, they have shown a sincere interest in solving the issue which is why I recommend them. From the sales people, service managers, techs, and clerks - all have treated me well. Because of their commitment to customer satisfaction, I'm sure I'll shop their again for another vehicle. More

there was a bottle of alcohol in the back seat that was opened while the car was being serviced. There was a large amount missing and some was spilled on the seat. We found this to be a questionable incide opened while the car was being serviced. There was a large amount missing and some was spilled on the seat. We found this to be a questionable incident. Other than that, the service was very good and all personel were very friendly. More