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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,569 Reviews

2,569 Reviews of Luther Kia of Inver Grove - Service Center

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March 07, 2011

Third time in for same problem, a door rattle in a used Explorer. Twice they've assured me the problem is fixed and twice I drove out with the problem still there. To there credit, they have shown a sinc More

by BradB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott (svc mgr) and technician ?
February 27, 2011

there was a bottle of alcohol in the back seat that was opened while the car was being serviced. There was a large amount missing and some was spilled on the seat. We found this to be a questionable incide More

by Christine Berger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service manager
February 25, 2011

You always do a great Great Job You tell me what is wrong with my car when I bring my car in to the shop . Thanks for visiting my car You always treat like a person not a number Which I like Keep up the g More

by kathleen libby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregory Isham
February 10, 2011

I gave them a high rating because they got me in quickly for some non-urgent issues. They quickly fixed some little issues and got me in and out and boy, was the car clean both inside and out when it was More

by cindyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
February 09, 2011

I brought my car in for an oil change and because it was the first oil change since I purchased the car, it was FREE OF CHARGE. They also checked a few other thing that I asked about. I got right in as sch More

by Knutson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
February 04, 2011

Service was good. Problem with auto was within the computer. Parts were ordered but not necessary. Service folks found this out via notice from KIA. I was out the door within two hours after adjustm More

by Glenn A Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Various
January 28, 2011

Service department goes the extra mile to explain what is needed and why, what can be deferred, and where it may be possible to cut costs. Courteous and quick shuttle service was provided when I had to leav More

by marg walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
January 20, 2011

Excellent and professional service. I have had my Nissan's serviced here for many years. The work is done quickly and done right. Prices are good for the quality of work done. I really appreciate the More

by jeffrogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
January 17, 2011

Great service - always a nice experience. We drive the distance (from Forest Lake) because we've always been satisfied with the service Luther Nissan provides. The service advisors are knowledgeable, prof More

by cmnyquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Isham and Brandon Blommer
January 12, 2011

I was promtply appointed for my routine service on my 2008 Nissan Rogue. I was told to ask for Greg which I did. Greg explained everything very thoroughly and the work was completed before the expected More

by charliemolar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg, Customer Service
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