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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,663 Reviews

2,663 Reviews of Luther Kia of Inver Grove - Service Center

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November 02, 2023

Service rep quoted an hour to complete oil change and it was two hrs. Only complaint. More

by mvandervieren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get any names
November 02, 2023

Great, less than one hour. But need to kept better track of keys. Other was out standing service. Thank you all for job well done. More

by paulraleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
November 02, 2023

I was overcharged on my services and had to be refunded the next day, a little disappointing. Nothing regarding my car was explained to me either. More

by michelle.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure?
November 02, 2023

Everyone at the shop was super helpful and kind. Marcus in sales has gone above and beyond for me from purchase through service experiences. Mackenzie was understanding and courteous during exchange More

by cassiebrekke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Bailey
November 02, 2023

They were very friendly. Shared a photo of a problem so I would know what they are talking about. More

by mforstner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

i had never been there for a service. It was quick, in and out type of service. More

by michellelopezsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

The shop is great. Sales people were awful and treated me like crap. They were not helpful. They were more expensive for new cars and offered me less on trade in compar More

by tmfs07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

They usually do a great job. There were some communication breakdown isssues this last visit. More

by phrohnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
November 01, 2023

My car was held for serving for 30 days. Not a good recommendation for any future repairs. More

by patpasseri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kelly
November 01, 2023

I always receive excellent service from this dealership each time I take my vehicle for repair/service. The courtesy and professionalism of the service reps, and the quality of work done on my vehicles hav More

by ANDREW_KAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie Richardson
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