Luther Kia of Inver Grove - Service Center

Torque steer For a few weeks my car started to move left and right upon acceleration. I looked online to see what the possible causes could be and found out it cou For a few weeks my car started to move left and right upon acceleration. I looked online to see what the possible causes could be and found out it could be due to multple issues from tire pressure to alignment to wheel bearings. So I scheduled and appointment and took it in for a diagnostic test at the dealer in the morning. There was a fee for the diagnostic test then labor and parts if needed but it had to be done so i accepted. An alignment check showed both wheels moving in opposte directions and a technician needed to inspect it further. I had planned to wait for the repair but it was a busy day at the dealer and they decided to provide me with a car for the day free of charge. In the afternoon I was informed that it was a control bar that needed to be replaced but had to be ordered in and would not arrive till the next day. I was able to keep the loaner car over night so that helped. I was a little concerned about the repair bill but it had to be done. Some how the repair gods heard mr concerns. The next day i was so relieved to hear that the part and repair costs were covered under warranty. Luther Nissan was very professional and honest with the whole service process. I was reassured of my decision to choose them over another Nissan dealer. More

15K service Had the service and oil change. Was told it would take about an hour. They had it done in 45 minutes. Great staff. Great service. Will continue to ha Had the service and oil change. Was told it would take about an hour. They had it done in 45 minutes. Great staff. Great service. Will continue to have vehicle serviced here More

cold air blowing in feet Service rep was able to determine the problem was in the design of vehicle and found a workable solution for me. Friendly, clea, timely service. Treat Service rep was able to determine the problem was in the design of vehicle and found a workable solution for me. Friendly, clea, timely service. Treated with respect at all times. More

Easy and Comfortable In addition to an oil change, I was having issues with a rattle. The service team listened and is in the process of resolving the issue by ordering a In addition to an oil change, I was having issues with a rattle. The service team listened and is in the process of resolving the issue by ordering a new part for replacement, no back and forth trying to fix the existing part just getting it done right which is so appreciated when compared to my experience at other dealers that take multiple attempts to fix something before they decide to replace part and do it right. More

Excellent The service was great, I felt well-informed and not like I was being sold something unnecessary like ive felt in some other shops. Being kept up to da The service was great, I felt well-informed and not like I was being sold something unnecessary like ive felt in some other shops. Being kept up to date with text was pretty rad, as well. More

Fast and friendly No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well p No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well polished and personable. The oil change and tire rotation were done before I had expected. I will definitely recommend Luther Nissan Kia Inver Grove Heighs to others. The coffee is good also. More

Very good Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experi Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experience. I will return for future service needs. More

recall The shuttle service was very helpful as they had my car 6 hours. It needed service and Adam said there was a online coupon to use to help with the co The shuttle service was very helpful as they had my car 6 hours. It needed service and Adam said there was a online coupon to use to help with the cost. More

A Dealership we trust We are always treated so well by the Service Dept. here (especially Mike - he's terrific!). We only get our cars serviced at this particula We are always treated so well by the Service Dept. here (especially Mike - he's terrific!). We only get our cars serviced at this particula More

Problem solved. This time technician found and fixed the problem that caused the 'Service engine' light go on - a small sensor that could bring a big problem. Many th This time technician found and fixed the problem that caused the 'Service engine' light go on - a small sensor that could bring a big problem. Many thanks to service advisor and technician! More