Luther Kia of Inver Grove - Service Center

Keep up the good work I was very satisfied with the service. Is easy to see that you run a good operation that brings trust and confidence about the quality of your work I was very satisfied with the service. Is easy to see that you run a good operation that brings trust and confidence about the quality of your work More

Awesome customer service!😀👍 Great customer service from start to finish. Adam B kept us well informed on the status of our vehicle and answered all our questions promptly! Will d Great customer service from start to finish. Adam B kept us well informed on the status of our vehicle and answered all our questions promptly! Will definitely go back in the future! More

Not so good Dash alert symbols not reset once work completed. Tires rotated but not checked for correct air pressure with colder temps and low tire pressure warni Dash alert symbols not reset once work completed. Tires rotated but not checked for correct air pressure with colder temps and low tire pressure warning was on when picked up car. Visualized staff not communicating well with little follow through. I never signed the paper work for loaner car because it was not available. Took a long time for my car to be brought up to front. The credit cart processor did not work. Very chaotic in the cashier office. This is why I left FORD because of car servicing issues and now it’s no different here. More

Very good Drop my car off, was greeted and the work was done quickly, all employees were friendly and helpful.my car was washed and ready for pick up. Drop my car off, was greeted and the work was done quickly, all employees were friendly and helpful.my car was washed and ready for pick up. More

Ridiculously expensive and sloppy Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub Oil change, rotate tires and a required brake fluid change (for warranty) for $228?? That is insane. I went shopping afterwards and I noticed my hub cap cover was missing. Never had a problem with it staying on before but an hour after they rotate my tires now it falls off? I called them and the person I talked to said e would have the person that checked me in get a hold of me (hasn't yet) you would think they would just say our bad come in and we will replace it. Especially with what they charge for service. At least they rotate my tires the last time they charged me and never rotated them. Onoy reason I went there is to keep up with the warranty, never again. More

40000 Mike service and some concerns Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealer Have I stayed in the past I am a loyal brand customer Luther Nissan continually provide Superior Service. I had sought out reviews on different dealerships and Luther Nissan is rated number one in many of the social media sites. And doesn't it make sense to get your Nissan service at a Nissan facility More

Best staff ever I always have the best experience here, especially in the service department. My vehicle is always well taken care of and the service department alway I always have the best experience here, especially in the service department. My vehicle is always well taken care of and the service department always makes sure everything looks great. And, I honestly love being able to schedule an oil change, because I never have to wait to check in! More

Great team Great service! I always enjoy going to this dealership they are very quick, friendly, Knowledgeable and accommodating! Atmosphere is great! Love the coffee as we I always enjoy going to this dealership they are very quick, friendly, Knowledgeable and accommodating! Atmosphere is great! Love the coffee as well! 😁 Would absolutely recommend! More

Accommodated unexpected need I arrived at the dealership because my low tire pressure light was on, and I had noticed what looked like a screw sticking into the front driver’s sid I arrived at the dealership because my low tire pressure light was on, and I had noticed what looked like a screw sticking into the front driver’s side tire. While at first I was told I could not squeeze in until 6:30pm (I arrived at 1/30pm, the service staff reviewed the schedule again, and was able to squeeze me in just before 5pm. I appreciated that they told me what the options would be before removing the screw from the tire (basically stating that the screw was not currently leaking, but would eventually, and if there was a puncture after removing the screw — a new tire would need to be purchased). Turned out there was no puncture, so I was able to leave that day only having to pay for the oil change I had also needed. I appreciated the honesty of not just replacing the tire regardless, but instead letting me know the old tire was actually okay. More

Recall and maintenance Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my concerns and taking care of the recall issues. More