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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,569 Reviews

2,569 Reviews of Luther Kia of Inver Grove - Service Center

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November 22, 2018

Organized My car was ready when promised. He explained what problem might be so I could understand. Was nice to pick up a washed car! Did not like that my seat More

by jesdixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was very nice
Nov 23, 2018 -

Luther Kia of Inver Grove responded

We appreciate your feedback and that you were happy with most of your service! I'm sorry our staff had to adjust your seat to drive it properly. I hope you can find that comfortable setting again easily. Have a super day and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 22, 2018

Random repair Bought on a monday, went in on Wednesday noticed something that didn't look right. Brought it in, they were friendly and seemed to really care. With More

by thornton8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Heille, Paul Berggren
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Pathfinder recall Quick, professional and very polite staff. The best service experience I have had in a long time! From the time you pull in till the time you leave, y More

by GATOR1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Rich Adamson
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Great service and a great place to spend a couple hours while my car was being worked on. Scott was very helpful Andy provided all the info I needed. More

by jordan.osterman4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Jordan. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Recall visit Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! More

by Joe.Fabeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Wegleitner, Scott Nemitz
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Joe. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Awesome Service Fast and friendly! Fixed problem when very busy in less then two hours! Had my vehicle washed and ready when I arrived!! Check engine light came in an More

by Mjeapeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the kind review. We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 21, 2018

Very friendly great communication. They kept me informed throughout the day. They let me borrow a car as to not disrupt my life. I felt they were honest. I will return. More

by NBoehmke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meaghan Tobin
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the kind review. We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 20, 2018

A+ Service New Tires Installed Highly recommend IGH Kia Luther from the immediate service on arrival to making sure I was given status on completion of new tires. Did research best More

by Laker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Minners
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for this great review and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 20, 2018

Quick, friendly, accessible Friendly workers, they explained everything clearly. I knew everything that was on my bill. Good quality of work. I will definitely make this my regul More

by emmadeschamps13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Taaffe, Scott Nemitz
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks, Emma! We are so glad you enjoyed your recent service visit. Thanks for sharing and stop in and visit again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 19, 2018

Ken is outstanding in communication and efficient. Outstanding attention to detail in asking the right questions about the repair issue and great follow up to let me know when the vehicle was ready for More

by michaelfarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Wegleitner
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you, Michael, for this great review and your kind words! I know Ken will be pleased to hear your feedback. We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

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