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Luther Mazda of Kansas City
Kansas City, MO
151 Reviews
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Showing 151 reviews
October 18, 2019
Professional employees Curtious and professional in every way, fixed my car problem in a timely manner. Had a loner which allowed me to continue with business I had to take Curtious and professional in every way, fixed my car problem in a timely manner. Had a loner which allowed me to continue with business I had to take care of. More
by Monous
Employees Worked With
Tobey service dept
Helpful October 18, 2019
Exceptional service above and beyond Matt followed up every step of the way. Of particular note: He brought me my new car today and was extraordinarily patient and thorough answering e Matt followed up every step of the way. Of particular note: He brought me my new car today and was extraordinarily patient and thorough answering every question and showing me every operational detail. . He put me at total ease. Premier has given me every indication that they will take good care of me through my years of ownership. I am pleasantly surprised and feel I have made a good choice in dealerships. More
by Patricia
Employees Worked With
Mike Schuepfer, Matt Johnson
October 10, 2019
Awesome hospitality and great value. Throughly checked and suggested. They were very honest in reviews. I was provided with a loaner and was kept informed about the progress of maintenance. Thank you all. and suggested. They were very honest in reviews. I was provided with a loaner and was kept informed about the progress of maintenance. Thank you all. More
by Sumit Kumar.
Employees Worked With
Jim Bogard, Lisa Graham, Chris Auhll, Skylar Schallenberg
October 07, 2019
Great sales experience! Kelly Vitale and manager went above and beyond to help me get a vehicle. I can’t speak highly enough of the. Honest. Fair. And Michael in Finance is Kelly Vitale and manager went above and beyond to help me get a vehicle. I can’t speak highly enough of the. Honest. Fair. And Michael in Finance is so easy to work with. He, too, went the extra mile. Even Lisa Graham in Service was helpful in details about the vehicle. Great people! More
by tooltimemama
Employees Worked With
Michael-Finance, Kelly Vitale
September 28, 2019
Easy buying experience Good selection, helpful employees. Said I. did a nice job and was pleasant to work with. Didn't have any problems with the entire experience. Good selection, helpful employees. Said I. did a nice job and was pleasant to work with. Didn't have any problems with the entire experience. More
by Mazdacx5
Employees Worked With
Said Ibraguimov, Mike Schuepfer
September 27, 2019
Service visit I am very thankful to Toby for assisting me with me car's service needs for the mileage it is currently at. Toby led me through the list of services I am very thankful to Toby for assisting me with me car's service needs for the mileage it is currently at. Toby led me through the list of services the car needed and explained everything in detail. I was much more comfortable knowing what my car needed and approving it. Thank you Toby for you patience with me. More
by Jen
Employees Worked With
Toby
September 21, 2019
Great Service! We always receive friendly, helpful service when we come in. Skylar was great as always. All the employees we’ve dealt with are great. Jim Bogard, the We always receive friendly, helpful service when we come in. Skylar was great as always. All the employees we’ve dealt with are great. Jim Bogard, the salesman, we purchased from two years ago was there and as always friendly and helpful. Would definitely recommend him to purchase your next car. Very friendly, informative and most definitely not what people think of as the “typical” car salesman. The whole dealership is very good at not being that “typical” high pressure dealership. It’s a great place to go. More
by R&SF
Employees Worked With
Jim Bogard, Lisa Graham, Skylar Schallenberg
September 15, 2019
Service charge I received a letter stating that my first minor service was to be free, but I was charged $91.00 for this free service. I bought my CX-5 from Premier I received a letter stating that my first minor service was to be free, but I was charged $91.00 for this free service. I bought my CX-5 from Premier MAZDA, so hopefully they will stand by their free claim. More
by Jim
Employees Worked With
Skylar Schallenberg
September 09, 2019
Premier Masda and Skylar in the service department ROCK! Premier Masda never ceases to amaze me! I just absolutely love this dealership. We bought our new Masda from here 1 year ago. They continue to treat u Premier Masda never ceases to amaze me! I just absolutely love this dealership. We bought our new Masda from here 1 year ago. They continue to treat us like family! The Masda belongs to my 16 year old daughter and she has taken it in several times just for the amazing free car HAND car wash. She has also brought it in for it’s service oil change and they treat her with such respect. Love them for that. So last week, I called them last minute (again) to get it in for a simple recall. They were very busy that day, but I explained that I would be in the area and could they possibly get me in. I also asked for a loaner car. SKYLAR.... rocks! He is in the service department and always seems unlucky enough to take me pleading calls. He fit us in and gave me a loaner car! I was able to get it in by calling that morning! It means so much to me that they continue to take such great care of us so long after we bought out car. Sklyar is amazing! So polite and helpful! Jason the GM always comes out and says hello! Love him and Kelly who works in sales. The entire place is just many moons above every other dealership. I continue to send people their way BC they are so classy and go above and beyond to their customers. LOVE LOVE LOVE THEM TO THE MOON AND BACK....ONCE AGAIN I CAN’T BELIEVE HOW AMAZING PREMIER MASDA, SKYLAR, JASON, AND KELLY ARE. WHO DOES THIS? They do! Go there! We always will! 😘 More
by Jill S
Employees Worked With
Kelly Vitale, Skylar Schallenberg, Jason Barrett
