Luther Mazda of Kansas City

Excellent routine maintenance checkup. My service was faster than anticipated. All work was done completely and without problems. The excellent service led to a sales inquiry on a 2019 Mazd My service was faster than anticipated. All work was done completely and without problems. The excellent service led to a sales inquiry on a 2019 Mazda MX 5 RF. More

Recall service directed by mfr My first time for service. Toby treated me like Royalty. He got me in as soon as possible and worked with me extensively to solve all of my smaller My first time for service. Toby treated me like Royalty. He got me in as soon as possible and worked with me extensively to solve all of my smaller problems. He had my older vehicle scoped, which pointed out that I needed a bunch of other things to bring me up-to-speed ( no tickets though). He was in constant contact with me; I bugged him a lot with questions...he was extremely courteous, knowledgeable, and accommodating! Premier is not the closest Mazda dealership near me; but Toby surely won me over. All of my service will be taken to Premier from here-on-out. I spoke with Jake (parts dept) several times; he displayed the same professionalism , kindness, and knowledge that Toby did. You have a great staff! A great experience for my wife also, when she came to pay and arrange pickup of our Tribute. Thank you all for greatly helping us in the glowing manner that you did. Respectfully, Regina and Mike Foster. More

Lease The existing & personal experience I had with Mr. Jim , most experienced and knowledgeable personality who walked me thru end-end process of leasing. The existing & personal experience I had with Mr. Jim , most experienced and knowledgeable personality who walked me thru end-end process of leasing. I recommend those who plan to lease Car, should see Jim & his team. Thanks for their wonderful support. I wish them best wishes & goodluck for new new client. Rgds, IMS More

Efficient service Completed service very quickly. I was anticipating some other service reommendations but what I thought they might suggest they had checked and let me Completed service very quickly. I was anticipating some other service reommendations but what I thought they might suggest they had checked and let me know I was still good - they were very thorough More

Overall Positive Purchasing Experience Purchased a new vehicle here after my previous car was totaled in an accident. I was extremely satisfied with the quality and promptness of communicat Purchased a new vehicle here after my previous car was totaled in an accident. I was extremely satisfied with the quality and promptness of communication throughout the process with various members of the sales staff. We were able to reach an agreement fairly quickly on what I thought was a fair price. My only issue came when it was time to discuss financing terms at the dealership. I found the tactics in that area to be purposefully confusing and misleading. I'm sure the salesperson was just doing as directed by management, but I had to stand my ground and ask for specifics rather than be coerced into signing and agreeing to terms that weren't made 100% clear. Beyond that, the process was simple and easy. I also appreciated not being strong armed and pressured into a lengthy discussion about extended warranties and other add-ons. Matt in particular was excellent to work with and stayed in constant contact both before and after the purchase to ensure I was taken care of. Will definitely be going back to this dealership for service appointments and keep in consideration for any future purchases! More

Super Dealer! I was truly impressed with my overall experience while dealing for my new CX-5 at Premier Mazda. Every staff member treated me like family and was eag I was truly impressed with my overall experience while dealing for my new CX-5 at Premier Mazda. Every staff member treated me like family and was eager to help make my day! Jessica worked really hard with the numbers for me; a GREAT salesperson! I believe that I got an awesome deal and was a happy man when I drove off in my new SUV. More

Excellent Dealership I worked with Matt and Jacob to get into a new 2019 Mazda 3. They were both personable and responsive, and had an excellent price for me. Matt was ver I worked with Matt and Jacob to get into a new 2019 Mazda 3. They were both personable and responsive, and had an excellent price for me. Matt was very knowledgeable and informative, very cool and not overtly pushy in the least. He also went above and beyond, working to get my temporary rental vehicle returned for me to Enterprise, so that I could drive away in a Mazda the day of sale. This dealership is upscale, immaculate, and customer service-focused. I will absolutely recommend anyone looking for a Mazda or vehicle to go here! More

Super service Always friendly and clearly explain issues/fixes. Always appreciate their help keeping our CX-5 and CX-9 in tip top shape. The free car wash is a we Always friendly and clearly explain issues/fixes. Always appreciate their help keeping our CX-5 and CX-9 in tip top shape. The free car wash is a welcome benefit! More

Good experience Matt worked with us on giving us the best price and experience compared to the other dealerships. I've bought 2 cars from premier and plan to buy a th Matt worked with us on giving us the best price and experience compared to the other dealerships. I've bought 2 cars from premier and plan to buy a third from them. More