Luther Mazda of Kansas City

This is only my second time there. Everyone is very attentive and friendly. When they found something wrong that I didn’t ask to be serviced. They gave me options and were not pushy. Everyone is very attentive and friendly. When they found something wrong that I didn’t ask to be serviced. They gave me options and were not pushy. More

Everyone was very nice and helpful. It made our experience very enjoyable. They were willing to check on anything we asked without hesitation. It made our experience very enjoyable. They were willing to check on anything we asked without hesitation. More

Good service, nice service center. Very easy process overall and pleased with the whole experience. Very easy process overall and pleased with the whole experience. More

I always enjoy getting my Mazda CX-5 serviced at Luther Mazda! The staff are amazing and so friendly. The service is top tier and I enjoy watching the walk around video clearly explaining what needs to b Mazda! The staff are amazing and so friendly. The service is top tier and I enjoy watching the walk around video clearly explaining what needs to be serviced. Thanks Luther Mazda! More

Kept me informed about the progress of my car. I appreciated the courtesy car for almost three weeks. My car was very dirty on the exterior. Would have been very nice to have picked up a clean I appreciated the courtesy car for almost three weeks. My car was very dirty on the exterior. Would have been very nice to have picked up a clean car. Had lots of bird poop on it. Had to go immediately to the car wash. Overall I am very happy with Luther Mazda of Kansas City. Monte Summers More

Very friendly, not pushy salespeople & managers. Gave me a free loaner vehicle when I got ErcP on my car. Gave me a free loaner vehicle when I got ErcP on my car. More

My car was at the dealership almost 3 months, the quality check and unnecessary money i spent is unsatisfactory. After a new engine, turbo, oil change, tire balance and rotation they misses that my driver s check and unnecessary money i spent is unsatisfactory. After a new engine, turbo, oil change, tire balance and rotation they misses that my driver side wheel bearing was completely shot. I. Currently at an auto shop paying $700 for an issue that should have been caught,covered by my warranty and fixed before my car was released. Luther Mazda didn't care about the safety of me or my family. Im disgusted! More

Dylon was wonderful and the entire experience was honestly perfect. I will definitely be back in the future. Came in super stressed and left very happy honestly perfect. I will definitely be back in the future. Came in super stressed and left very happy More

My laundry list of issues with this dealership are too long to air out here. I'll just say this, if you are wanting to work with a dealership that actually cares about you during the car buying process, long to air out here. I'll just say this, if you are wanting to work with a dealership that actually cares about you during the car buying process, PLEASE do NOT go here. Oh and if you care about your check making it from the finance manger to the accounting department in order to be cashed for your down payment - they aren't good with that either. More

On a Wednesday afternoon, Nov. 15th, we talked to Courtney. She sent us a video of the car and we drove to Kansas City (about 180 miles), arriving in early evening. Since it was da 15th, we talked to Courtney. She sent us a video of the car and we drove to Kansas City (about 180 miles), arriving in early evening. Since it was dark we arranged to drive the car the next morning. Before we even left the motel Courtney informed us that some one had put down a deposit on the car and therefore that we could not drive it. I should point out that the chance to drive the car was the only reason we had gone to Kansas City. I was very suspicious of Courtney's statement that someone had put down a deposit on the car since the car had been sitting on the lot since Oct. 26th, a total of two weeks and six days. Given the demand for the GR Corolla, this is a virtually unprecedented length of time. At any rate, we went to another Kansas City Toyota dealer and were able to find and buy a new 2024 GR Corolla at almost the same price as Luther Mazda was advertising a 2023 used vehicle. More