Luther Mazda of Lee's Summit

Top Notch Customer Service! I have been very impressed with the personal attention I receive when visiting Eddy's. Not only did they make the purchasing experience easy and comf I have been very impressed with the personal attention I receive when visiting Eddy's. Not only did they make the purchasing experience easy and comfortable, they have continued to pleasantly surprise me with servicing my vehicle. They really seem to care and to value my business. More

Oil change/rotation Service has been polite and helpful to accommodate my schedule. Severe weather delayed my arrival on time , but the staff quickly got to me when I arr Service has been polite and helpful to accommodate my schedule. Severe weather delayed my arrival on time , but the staff quickly got to me when I arrived. Upon near completion of the service, I was promptly searched for in the dealership (I rarely sit but walk around) and texted my phone to quickly get me back to work since it was a 8:30 appt. Thanks for your service!! More

Excellent experience with amazing people Eddy's treated me like family, they made sure that I got everything I wanted in a car and more! I was a first time car buyer, and they eased all my ne Eddy's treated me like family, they made sure that I got everything I wanted in a car and more! I was a first time car buyer, and they eased all my nerves. Sean, Phil, and Michael are great people who really do want to get you the car of your dreams, no hidden intentions. I will definitely be back to Eddy's for any car maintenance or any future care sales. More

Wonderful experience We have purchased/leased two vehicles. Both times we felt that we had a positive experience, and we will be back. We appreciated the hard work to fin We have purchased/leased two vehicles. Both times we felt that we had a positive experience, and we will be back. We appreciated the hard work to find the right vehicle at the right price. We also appreciate that this was a joint effort of sales, finance, service, and other staff working for us. More

Good people, good service, good experience One of the things I've learned in my life is the art of making mistakes without offending. In the past few months we have leased one Mazda, and purch One of the things I've learned in my life is the art of making mistakes without offending. In the past few months we have leased one Mazda, and purchased a used car. There have a been a few paper work issues, which happen and are expected. However, the difference is how the people at Eddy's handle these. They don't question you, they just take care of it. If they feel they have put us out, they try to go out of their way to make it right, not realizing that all we want is that extra effort they seem to do naturally. I will always go back to a place that makes an occasional mistake, owns it, and takes care of it. I have to add that the mistakes I'm referring to are not big things at all, but all the people at Eddy's made us feel that we were the only customers they had as they made everything right, and promptly. Yes, we recommend them. Yes, I'll be back. Yes, we are very happy with every part of our experience. More

eddy:s airbag check Liked the emails ease of working with karrie, Sean was very smooth getting me interested in the 2017 rf, part came in as promised and I got to test dr Liked the emails ease of working with karrie, Sean was very smooth getting me interested in the 2017 rf, part came in as promised and I got to test drive rf .....now decision time More

Very friendly and helpful. Sean and his staff gave us very personal service. We never felt pressure and were very satisfied with our decision. Came away feeling very secure that Sean and his staff gave us very personal service. We never felt pressure and were very satisfied with our decision. Came away feeling very secure that if we had a problem we just had to pick up the phone and they would be ready to help. We went because our friends recommend ed Mazada and Sean and we see why..great experience! More

A terrific car-buying experience Keelan and Sean made our car-buying experience fun and enjoyable. Keelan is very knowledgeable, patient and helpful. We visited the dealership three Keelan and Sean made our car-buying experience fun and enjoyable. Keelan is very knowledgeable, patient and helpful. We visited the dealership three times, test driving three different vehicles (two of them more than once). Keelan answered questions, offered additional information, was kind and never made us feel rushed. Sean clearly works hard to make this dealership one that serves customers well. He, too, is kind, helpful and thorough. Two years ago when we visited this location, the experience was very different (and not at all positive); we ended up going to Northtowne Mazda to purchase a new 2015 Mazda 3 Touring. Honestly, our thinking when we started this car-buying experience was to stop in Lee's Summit (where we live) merely to see if the Mazda CX-5 was a vehicle we were interested in (I was concerned it might be too small). It was the attention we received, and the price competitiveness (a very important factor), that resulted in our purchasing the vehicle there. It was a close call for us between the Honda CR-V and the Mazda CX-5; the helpful, no-pressure atmosphere (and, again, the competitive pricing, even though the Honda CR-V actually came in a few hundred dollars under the Mazda) at Eddy's Mazda was a big tipping point in our decision to go with the Mazda. That, plus we own one and are quite pleased with its performance. Keelan and Sean did everything they said they would do, and in a timely manner. No pressure, no wheeling and dealing, just good business. Michael in Financing was great to work with as well; he was also with us on one test drive as Keelan was with another customer. It seems to be a terrific team effort all around at Eddy's Mazda in Lee's Summit. I had to bring the new CX-5 in for a few minor things (because we purchased it on Memorial Day, when the parts and service department was closed), and Al and Carrie in the service department were very courteous and helpful. I would (and already have) highly recommend Eddy's Mazda to others looking to purchase a new vehicle. More

Great service department Al in service is top notch. Explains what will be done and does his best to get it done and done right. I would recommend this service department. Al in service is top notch. Explains what will be done and does his best to get it done and done right. I would recommend this service department. More

Great experience I made my appointment 5 days in advance. For some reason my appointment didn't show up on the schedule, they still got me in and out in 30 minutes.. G I made my appointment 5 days in advance. For some reason my appointment didn't show up on the schedule, they still got me in and out in 30 minutes.. Great job. More