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Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,686 Reviews of Luther Park Place Motor Cars - Service Center
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January 11, 2020
The staff is great. They completed the work quickly, and are always welcoming. The check in and check out process is quick. It is a pleasure working with Josh and his team. are always welcoming. The check in and check out process is quick. It is a pleasure working with Josh and his team. More
by WILSONEMT
Verified CustomerEmployees Worked With
January 11, 2020
Honesty upfront with costs of repairs and maintenance. Friendly welcome and attentive to concerns. Vehicle service completed on time as promised. Communication during service was immediate when needed. Friendly welcome and attentive to concerns. Vehicle service completed on time as promised. Communication during service was immediate when needed. More
by Brian
Employees Worked With
Service cashier. Forgot her name. She was nice and professional. , Jeff Bradshaw
January 10, 2020
Jeff has treated me well and has been really helpful! He has made me become more knowledgeable and made me feel safe in my car! has made me become more knowledgeable and made me feel safe in my car! More
by Pbetcher
January 10, 2020
Great customer service, always ask if I would like a vehicle to use which is very much appreciated since I do not live in the area and can do some shopping vehicle to use which is very much appreciated since I do not live in the area and can do some shopping More
by PKSCHWAB
Employees Worked With
January 07, 2020
I Bought my BMW there and service it there . No issues , No complaints . Good service .I’m Glad there is a BMW dealership in Rochester . No complaints . Good service .I’m Glad there is a BMW dealership in Rochester . More
by blcllc
Employees Worked With
Nice conversation with Mr Jenkins , the shuttle driver
December 28, 2019
Great service Have had service with josh Kern for years . He is genuinely concerned about my car . He keeps me updated on my repairs , cost . Allowing me to be at w Have had service with josh Kern for years . He is genuinely concerned about my car . He keeps me updated on my repairs , cost . Allowing me to be at work and get my car serviced More
by RMJOHNSEN
Employees Worked With
December 25, 2019
Service. Answered all questions and more patience. People fr The place was clean with many chairs to sit and watch TV plus treats plus drinks plus plus. Mac Miller, my service rep, was quick and thorough with th The place was clean with many chairs to sit and watch TV plus treats plus drinks plus plus. Mac Miller, my service rep, was quick and thorough with things that needed to be done. This was another safety recall on my Jetta and I am not too happy about that. Now I am facing another one this is 5 within the past 15 months. It is not parked problems per se but it certainly is Volkswagen's problem. And I have had it. More
by BRODY553
December 24, 2019
Service due The service department recently replaced some positions to fix a oil consumption issue, but now the turbo seems to be leaking oil now. Now I have anot The service department recently replaced some positions to fix a oil consumption issue, but now the turbo seems to be leaking oil now. Now I have another appointment to hopefully pinpoint that. More
by dmcbain1
Employees Worked With
Kevin Pose
December 22, 2019
No sense of urgency You had my car a week. My asset manager had to order your parts department to overnight parts. I have a $100k car on order from you. I am not impre You had my car a week. My asset manager had to order your parts department to overnight parts. I have a $100k car on order from you. I am not impressed. More
by BINSFELD
Employees Worked With
Kevin Pose
December 21, 2019
20k maintenance visit Crew kept me in the loop the entire time. The appointment was shorter than expected and all shuttle services were on time, efficient, and fantastic co Crew kept me in the loop the entire time. The appointment was shorter than expected and all shuttle services were on time, efficient, and fantastic company. Service department has always gone above and beyond with their efforts. I hope their approach never changes. More
by NICOLE
Employees Worked With
Mac Miller
